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Thread: Dragon City Frequently Asked Questions (FAQ)

  1. #1
    Respected Member brokenstar9's Avatar
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    Dragon City Frequently Asked Questions (FAQ)


    Please be aware at times posts will be cut out of here to allow for more information & questions to be included. Older posts will not be deleted, just moved to a different location.
    Report Game problems to: http://support.socialpoint.es/games/dragon-city/facebook/
    follow the red link located beneath your game.
    Remember to clicking "No" at the very bottom
    to "Did this answer your question?" for the
    report form to show. Be sure to include your
    account number in the report too.

    Be aware Support usually takes 3 business days to
    respond & are closed on weekends & Spain's holidays.
    Don't forget to respond on your ticket within 14 days.

  2. #2
    Respected Member brokenstar9's Avatar
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    Questions about Dragons


    What kind of dragon is my egg?
    Eggs are fun to see and a query we all are impatient to know. You can get an idea of what type it is based off off color & design, but there is also a visual list of Dragon Eggs

    Is their a visual list of all dragon types?
    On the web there are many locations you will find lists and images of all the dragons. This is one example. Be aware the game cannot control other sites like this. Sometimes information may be incorrect or slow to update.

    How long should my dragon take to hatch?
    Hatch times are decided by the type of dragon you are hatching. The more challenging a dragon is to breed the long it's hatch time is meant to be. Please review Simplified Dragon Breeding List for exact hatch times per egg type.
    Thee are also some Player made topics to help with the in game events.


    Why can't I place my Dragon on the habitat?
    Check to be sure the dragon is being placed on the correct Habitat. Dragons can only be added to ones that match their element & type. This can sometimes become confusing with Pure dragons since each pure type has a Pure Habitat type. Pure Fire dragon needs to be on a Pure Fire habitat just as Pure Pure dragon (unicorn dragon) needs to have a Pure Pure habitat.

    Is it possible to have all dragon types with the game limits?
    At this time the limits do prevent players from having all dragons. They will have to choose which to keep & which to depart with. It is sometime easier to decide for some players if they consider how easy some are to buy or breed with hatch times... like an Earth or Fire dragon is always available for gold in the Build: Egg shop & hatch in just a few minutes. They can always be easily re-made if needed later. The Simplified Dragon Breeding List lists hatch times & breeding combinations to help with the decision.

    Why can't I claim my Social Empire/Social Wars reward dragon?
    Sometimes there is a problem with the two games connecting with each other to read levels if the games are open separately. Usually if a person clicks on the DC island found inside the other game it will load DC & allow players to collect the dragon from the Build: Egg section. Don't forget to have open space in your hatchery before collecting the egg.

    What is a Unique dragon?
    These are dragons that cannot be created from breeding. They are considered a luxury item to own and are earned or purchased through random game events. The times and types of events vary. Please review Unique Dragon Listing for what dragons are considered Unique.

    What is a Pure dragon?
    Are special single element dragon. They will show a symbol for pure element and look similar to their relating pure element in most cases. They can only be placed in a pure habitat type matching their pure element type. They can be breed from legendary dragons & single element dragons. Breeding them with other dragons can sometimes create other pure dragons.

    What is a Legendary dragon?
    Are the strongest level of dragons. They are bred off the combination of two rare dragons or purchased for a lot of gems. They can be placed in only the Legendary habitat type. They show a single Legendary element.

    What is a Rare dragon?
    These are dragons produced from matching opposite elements together that cannot breed directly or purchasing for a large amount of gems. They can be placed in either of it's two element's habitat types. Matching hybrids are the most common method of trying for these. Breeding them together gives a chance at breeding Legendary dragons.

    What is a Hybrid dragon?
    These are the secondary dragons produced from breeding 2 single element dragons or earned through events or purchases for gems. They will show two or three elements to them. They can be placed in either of it's two or three element's habitat types. They are the most common types to happen from breeding most all dragon combinations. Breed them together to create more hybrid or breed ones that have opposite elements for a chance at creating Rares.

    What is a Single Element dragon
    these are primary dragons for starting breeding. They will consist of one element. They can be placed in the habitat type matching their single element. They can be purchased for gold in the Build: Egg section, or bred using hybrids and Legendary. Breed them together to create hybrids, bred them to Pures to create other Pures.

    How much food do I need to raise my dragon up in levels?
    Each level is different, but a player will need around 4.3 million food to take a dragon from level 1 to 30. Please view the Food Computation list for a more detailed break down per level.


    Report Game problems to: http://support.socialpoint.es/games/dragon-city/facebook/
    follow the red link located beneath your game.
    Remember to clicking "No" at the very bottom
    to "Did this answer your question?" for the
    report form to show. Be sure to include your
    account number in the report too.

    Be aware Support usually takes 3 business days to
    respond & are closed on weekends & Spain's holidays.
    Don't forget to respond on your ticket within 14 days.

  3. #3
    Respected Member brokenstar9's Avatar
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    Questions about Breeding

    How do I breed [Insert dragon name here]?
    Please be aware not all dragons can be breed. Specialty events will offer luxury dragons that can only be earned through events. For those that can be breed, there are many options for most dragon types as well as a system to it. Continue below if you'd like to learn the systems. If you'd prefer to just know dragon names, please review Simplified Dragon Breeding List to know which match will work best with your dragons.

    How long does [Insert dragon name here] take to breed?
    Breeding times are decided by the egg type coming and will vary with the same dragon pair. depending on how dragons are matched. Some like earth dragons can be as short as 30 seconds while others like legendary or pure dragons can be as long as 48 hours.

    Why can't some dragons breed together
    This should happen only for single element dragons. They are considered opposite elements and unable to breed to create a challenge in figuring out how to cross their elements. Review some of the breeding guides like the one posted in the question above if you would rather just be told what matches give a chance for a successful result.

    Which dragons cannot be created from breeding?
    Unique dragons can only be earned or purchased through events offering them. These are exclusive luxury dragons to the game. A list of what is considers a Unique dragon can be found in the Unique Dragon Listing topic.

    I am breeding the correct combination. How come I am not getting the right result?
    To keep the game and breeding challenging there are often multiple options that can be bread out of combinations as well as some will have different levels of difficulty. Keep tying proven matches until success results. Feel free to ask around other's for further advice & encouragement. Everyone's had at least one stubborn bree

    How does the game decide which dragons are created from the parents?
    The game does a random mix and match of the parent's elements to create the babies. So a Fire+Plant bred with a Water+Earth will take one of the elements of Fire or Plant & match to one of the other element of Water or Earth. Legendary Dragons and Rare dragons have the added ability of creating elements other than what they show. Rares matched to each other will occasionally create Legendary elements. Legendary dragons matched to each other will occasional create Pures, or matched to other dragon types they will create a mix of any standard element.

    How do I breed a Unique dragons?
    These are special event dragons and can only be earned. Breeding is not possible. In most instances, they will not show for purchase in the Build: Egg section. To know if you are trying for a unique dragon please view Unique Dragon Listing for the currently known types.

    How do I breed a Pure?
    Mix a legendary with a single element dragons together. It usually will take multiple tries before successfully breeding a legendary. They are meant to be a very high breeding challenge, though results will vary.

    How do I breed a Legendary?
    Mix two rare element dragons together. It usually will take multiple tries before successfully breeding a legendary. They are meant to be a very high breeding challenge, though results will vary.

    How do I breed a Rare?
    Mix two Hybrid Element dragons together. It usually will take multiple tries before successfully breeding a legendary. They are meant to be a somewhat higher breeding challenge, though results will vary.

    How do I breed a Poo dragon?
    Mix a legendary and a dragon like Mud that has at least 2 of the needed three elements together. It usually will take multiple tries before successfully breeding a legendary. They are meant to be a very high breeding challenge, though results will vary.

    How do I breed a hybrid?
    Mix two Single Element dragons together. It usually will take multiple tries before successfully breeding a legendary. They are meant to be an easier breeding challenge, though results will vary.

    How do I breed a Single Element?
    It is easiest to purchase these direct from the Build: Egg section, but if you wish to breed some mix two Hybrid Element dragons together. It usually will take multiple tries before successfully breeding a legendary. They are meant to be an easier breeding challenge, though results will vary.





    Report Game problems to: http://support.socialpoint.es/games/dragon-city/facebook/
    follow the red link located beneath your game.
    Remember to clicking "No" at the very bottom
    to "Did this answer your question?" for the
    report form to show. Be sure to include your
    account number in the report too.

    Be aware Support usually takes 3 business days to
    respond & are closed on weekends & Spain's holidays.
    Don't forget to respond on your ticket within 14 days.

  4. #4
    Respected Member brokenstar9's Avatar
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    Questions about Combat

    Why does my Level 6 Stadium battle repeat?
    This is the highest level to the stadium at this time. It repeats to allow players to opportunity to continue earning gems.

    How do I beat a player who is a much higher level then me and the other players in the league?
    Since some players do choose not to battle, this will occasionally happen where they freeze to a league level. In most all cases other players can still move past this person, by checking back to their World Combat daily. Sometimes the island names will rotate while the red X always remains in the same position. This will move the harder player or your own island to an X and open up an easier player to battle again. Players only need earn 7 battle wins to move ahead. Those do not have to be against 7 different players.

    How do I defeat a Legendary dragon when I have none?
    Usually a rare dragon of the same level will be able to defeat a Legendary dragon in 2 hits. Rare dragons include: Gummy, Soccer, Pirate, Armadillo, Cool Fire, & Petroleum

    Why does my dragon have fight moves that do not match it's elements?
    This is a natural ability in some dragons like the Alpine. In other it is gained from training. With a larger range of available element moves your dragons will be more successful defeating a wider range of battle opponents.

    What are my [insert dragon name here] strength's & weakness?
    A dragon's first element listed decides what it is weak in. Try to avoid combats against dragons with those skills. It will be strong against the elements weak to it. Use battle moves of that element against the opponent for stronger hits.

    Weakness by elements
    Earth = ice & metal
    Fire = water & electric
    Water = fire & dark
    Plant = ice & earth
    Electric = water & plant
    Ice = fire & metal
    Metal = electric & dark
    Dark = plant & earth
    Legendary = Legendary

    Strength by elements
    Earth = plant & dark
    Fire = water & ice
    Water = fire & electric
    Plant = electric & dark
    Electric = fire & metal
    Metal = ice & earth
    Ice = earth & plant
    Dark = water & metal
    Legendary = Legendary


    Why did my dragon cause 0 hit damage?
    All dragons are immune to a type of element if attacked by it. What they are immune to is decide by their first element's immunity.

    Immunity by elements - I am less sure on answers for this so please PM me if there is a mistake.
    Earth = electric
    Fire = plant
    Water = earth
    Plant = water
    Electric = metal
    Metal = fire
    Ice = dark (possibly?)
    Dark = Ice
    Legendary = Legendary


    What dragons have the most health points per dragon level?
    As a dragon levels up it's health and hit points will increase too, however there will always be the following hierarchy to a given level in terms of power and health (Strongest to weakest): Legendary dragons, Pure dragons, Rare dragons, Hybrids dragons, & Single Elements dragons.

    What do the stars mean next to some dragon's names?
    These are dragons that have battles enough to increase their battle skill. The extra stars make them perform better in battle.

    Where do I find World Combat?
    Under the Icon button that looks like a storage chest. Click it to bring up a list of different areas. World Combat will be below the Dragon Book.

    Why didn't I win gems after I defeated someone in World Combat?
    In World Combat players earn gems after winning a league. Leagues take 7 battle wins to complete. Keep working and winning to earn the gems.





    Report Game problems to: http://support.socialpoint.es/games/dragon-city/facebook/
    follow the red link located beneath your game.
    Remember to clicking "No" at the very bottom
    to "Did this answer your question?" for the
    report form to show. Be sure to include your
    account number in the report too.

    Be aware Support usually takes 3 business days to
    respond & are closed on weekends & Spain's holidays.
    Don't forget to respond on your ticket within 14 days.

  5. #5
    Respected Member brokenstar9's Avatar
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    Questions about Game Play

    Why can't I buy space on the other island?
    Before space can be purchased off another island the rites to cross the bridge must be purchased. This will cost either gold or gems depending on which island is being purchased. You can buy the island rites from Build: expansion & choosing the far right option to unlock your next island. This will include the plot of land directly across the bridge.

    Why didn't I get the food reward for upgrading my farm?
    Please be aware the food listed is a display showing the highest level of food that can be grown with that size farm. It is somewhat cramped together in the display box available for description which does cause common confusion, however, only the Experience is the reward for up grading.

    Why can't I build a habitat?
    There is a limit to the amount of habitats a person can have based on their level. Please view your limit to see if you have capped it. This can be done in Build: Habitat listed below any habitat type. A number will show reading something like 23/38. the First number will be the amount you currently have in all habitats total. The second number will be the amount of habitat you are allowed to have in total.

    Why won't my habitat amount increase past 38?
    This is the habitat cap. 38 habitats is the maximum amount of habitats to earn for the game in total.

    How can I earn Gems in game?
    There are a variety of ways. Everyone can collect through the combat options & activity rewards. Sometimes quests, Daily Log In Chest, the Dragon Book and Leveling up will also grant gems.
    World Combat - 2 gems per league (7 battles) won
    Stadium Combat - 2 gems per battle (3 rounds) won
    Monday Rewards - 5 gems if the luck bag is chosen


    What is the highest level of the game?
    At this time most players are peaked at level 50.

    Why is my game not leveling when my bar shows I have more than enough experience points?
    When the XP bar is scrolled over the amount display is actually a count down of the amount of experience a player still needs to earn for the next level. When that scroll over hits 0 you level.

    How do I remove my building or habitat without adding the friends it needs to build it?
    From the tool bar at the bottom right of your game (the white arrow icon) click on the remove icon. Click the building you would like to remove. This will bring up the window for hiring friends. That is okay. Click the option to hire friends. That is okay too. Instead of asking for friends exit out of the friends list & window saying to invite friends with the (x) button. Click on the building a 2nd time to remove it. It should remove at this point.

    Why is my Quest not completing?
    Some quests will get stuck. Reloading your game will usually take care of the issue?

    How do I finish the quest to close my window when there is no button?
    They did a whoops with what direction the giant red arrow points. Click the red X found on the top-right side of the box. This will close the window completing the quest.

    How come my temple quest will not complete?
    Be aware that temple quests sow back to back & are worded very similar. Many players mistake the next level quest for the previous one. If you know it is still the same one, try refreshing the game a few minutes after the temple is completely built to have it read the temple.

    What does a temple do?
    For the main part a temple is there to allow a player to raise the level of their fighting dragons. Each temple allows a player to increase their dragons' levels by 5. Costs and requirements vary per temple.
    ~ Magic temple unlocks at level 20, costs 500,000 gold, & requires 6 friends to open it. All dragons can be trained up to level 15 with this temple.
    ~ Noble temple unlocks at level 25, costs 1,500,000 gold, & requires 6 friends to open it. All dragons can be trained up to level 20 with this temple.
    ~ Knight temple unlocks at level 30, costs 5,000,000 gold, & requires 24 hours to build it. Dragons can be trained up to level 25 with this temple.
    ~ Dragon temple unlocks at level 35, costs 25 gems, & requires 24 hours to build it. Dragons can be trained up to level 30 with this temple.


    Why is my boost not increasing my gold capacity to the habitat?
    Be aware that boosts do not increase how much a habitat holds. what they do is increase the amount a dragon can produce in a given time. So they increase the speed that a habitat fills up. If player are on a lot it can lead to increased amounts of gold in that they will be able to collect off the habitat more often from it filling up faster.

    How can I find my Facebook ID number?
    Everyone's game will have it listed beneath their game just under the red "Help & Support" button. You can also find it through viewing your facebook page's source code just after the "user" or "ID" title.





    Report Game problems to: http://support.socialpoint.es/games/dragon-city/facebook/
    follow the red link located beneath your game.
    Remember to clicking "No" at the very bottom
    to "Did this answer your question?" for the
    report form to show. Be sure to include your
    account number in the report too.

    Be aware Support usually takes 3 business days to
    respond & are closed on weekends & Spain's holidays.
    Don't forget to respond on your ticket within 14 days.

  6. #6
    Respected Member brokenstar9's Avatar
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    Questions about Forum

    How do I report a game problem?
    First check to see if your problem has not already been answered here or in Dragon City Current Known Bugs. If this does not address your problem please explain in detail what you are experiencing in the Bug Reports & Known Issues forum section. From there players or the forum Admin-Support will attempt to figure out the best solution to have your issue fixed or further addressed.

    What happened to my post? It's gone?
    Please check to see if the post was moved to a correct location. You can look for your posts easily by clicking your name & choosing the "View Forum Posts" option.

    How do I report a post for being inappropriate?
    The fastest method is usually to post on an Admin Support members wall or send them a PM this shows for them as soon as they load a page. If you would like to report through the slower method, each post has a triangle with a "!" inside it. Please press that & give a short explanation for why the post is being reported. Do not report posts in attempt to ask game questions or seek help. There is not a response back from reported posts.


    How do I add a link in my signature?
    Only Forum Admin-Support and the Community Managers have the ability to add links to their signatures. Players can still post URL addresses as text. Most players needing or seeing them will be willing to copy & paste them into address bars. Be sure your URL address falls within the Forum Rule's too.

    How do I add an avatar?
    Click "settings" at the top-right of the forum. find the side menu titles "My Settings" & choose the option "Edit Avatar." You can up load a small image or add a URL for an uploaded image. Don't forget to save after.

    How do I change my forum name?
    Names are permanent. However on the rare occasion the Community Manager will consider changing one if a good reason is given.

    What is a Community Manager or Customer Support Admin member?
    This a an employee of Social Points that randomly checks on the forum to make sure player needs are being seen to & voices shared. They may also communicate official information from Social Points about the game or events. There time on the forum is limited an not usually a daily visit.

    What is an Admin-Support member?
    This is a player that has been accepted as a volunteer by Social Points to help with the forum and player communication. Their main abilities are to provide information that will help payers resolve problems, communicate player needs to the Social Point team, and keep the forum civil and organized. They do not have the ability to change game coding errors nor to decide what actions happen with Dragon City. However they should be the first stop a player goes to for needs as they are the help volunteers and around the forum most.

    How do I become a Senior Member?
    The rankings are decided by post count and nothing more. The count amounts are the standard settings of the Vbulletin creators (not decided by SP). Once a player reaches 100 posts they will be classified a senior member. This can be done very quickly or very slowly depending on how active someone is to the forum. Member titles should not be confused to mean anything about the player's experience or understanding of the game or forum. They are not related.

    How do I become Admin Support?
    Admin Support rolls are filled as need. Usually the other admin-support team will discuss options & candidates based on who's actions are proving to be helpful and accurate to both forum and the game. Players noticed for their actions and behavior will be privately contacted if an offer is available for them. You can contact an admin-support member at any time to ask further questions or state your interest. There is a basic age requirement.





    Report Game problems to: http://support.socialpoint.es/games/dragon-city/facebook/
    follow the red link located beneath your game.
    Remember to clicking "No" at the very bottom
    to "Did this answer your question?" for the
    report form to show. Be sure to include your
    account number in the report too.

    Be aware Support usually takes 3 business days to
    respond & are closed on weekends & Spain's holidays.
    Don't forget to respond on your ticket within 14 days.

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