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Thread: How to Report Game problems to Support

  1. #1
    Senior Member Haka taka's Avatar
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    Dec 2014
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    3,550

    How to Report Game problems to Support

    Hi : )

    This is the new tutorial for how to send a ticket - Based on our Hero's one Jerry999 -


    1St From Mobile:

    Look for the "options" button at the top right corner of the game.

    Then click support


    You will find many help topics ,you can try the suggested solution or just click on any topic and scroll down to the question "" Was this helpful ?""" and choose No So COntact us will appear

    then choose proper category usually report bug


    Remeber to Keep asking politely and be persistent

  2. #2
    Senior Member Haka taka's Avatar
    Join Date
    Dec 2014
    Posts
    3,550
    2nd from Facebook :

    Click the Yellow link located beneath your game that says Help and Support.


    And notice your Facebook id is there too

    then you can browse the FAQ or just click contact us

    then fill the form with all data required



    Remember
    1- if you game is already connected to mobile device then you should send the ticket from the mobile instead
    2- Keep asking politely and be persistent

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