• Bettina Löffler

    @phat_bui Go on the gear for settings (upper right corner), then click support.

    posted in Game Events read more
  • Bettina Löffler

    @deedee68 I think apple removed the option to reset the ad id. Perhaps you can use VPN just for this purpose.

    posted in Game Events read more
  • DarthChabel

    Fixes:

    • There was a bug when trying to access your profile through your avatar for Level 150 players. Not anymore, it’s fixed! 😉
    • We fixed a bug that affected some players who reported that the game closed without reopening when being on background and trying to come back after some time.
    • There was a bug when ranking up Moon Ming. The team has fixed it and it works correctly now.

    posted in Game Updates! read more
  • Nynaevelan

    @phat_bui said in *** Black Magic Puzzle, Nov 21 - 26, 2020 ***:

    But that is the problem, the event is ending and I do not know how to contact the support. I tried the youtube's email of Dragon City, xx, but the email is not existing!

    Do you know whom I should contact? An email or a phone number is fine. At this point, I just want to get refunds and might just give up the game.

    Edit: per forum rules id of email removed.

    Use the in game support system, not you tube.

    posted in Game Events read more
  • Bettina Löffler

    @phat_bui Only the support can help if you did not get something you purchased.

    posted in Game Events read more
  • Marianne van Es

    @petterjhon said in Improve Game Strategically:

    Hello Moderators, Admin and Players.
    I needed to create a consolidated thread so that it is easy for me to re-read information to build my ML game properly. I really hope you will give feedback.

    Note that I read your Dummies Advice and I am following it.

    WRT to Dummies, here's follow up questions/clarifications:

    I am 18/1,320 of the adventure map, and I could not win yet.
    I think because I am not choosing the right dragons. However, i got some basic questions.

    Does the ML give us discounted prices/promotions on
    removed link as by forum rules
    hatcheries, (40 gems now)?
    Workers (50 gems on the 3rd one)
    The book ....there is no search function
    Dragons in Habitats.....how can I know where is which dragon since there is no search function that I can discover?
    Is the Runes re-usable to another dragon?
    As a beginner, I know that I will make mistakes, so I wanted to know if I attached a magic rune to say Firekong, can I take it out and re-attached to Thundenix?

    Are we playing the same game?

    Please take a good look at your game

    lets start with the magic rune? there are 5 type of runes Magic isnt one of them
    @sansot mentioned the search option in monstagram (no longer a book a long time ago on fb it was) but we also have books in the library available at lvl 12, here is a guide how to use
    alt text

    even via the library you can search, not as smart as via monstagram but if you have only one of the monsters it will work fine
    so a little demonstration for the library
    alt text
    I choose beginners book because most will have a monster from this one

    alt text
    Greenasaur, easy to breed so easy to try the search function
    just click on it and it will show this
    alt text
    a magnifying glass next to the X in top right corner
    if you dont have the monster the magnifying glass will not be there
    alt text

    back to greenasaur, push on the magnifying glass to search it
    alt text

    alt text

    for Monstagram (not a book imo)
    alt text
    click on it
    you can now either seek a monster by using one of the filters
    alt text
    alt text
    alt text
    alt text
    alt text

    or

    if you want to find a specific monster, your strongest or where the one is you need to feed for extraction (or any other reason)
    klick on my monsters top left corner
    alt text
    alt text
    alt text
    to find all copies you own type monster name
    alt text
    no click on show on map (bottom)
    alt text
    found
    alt text

    posted in General Discussion read more
  • Nynaevelan

    @michael-lon said in Black Friday - Empowering with Unlimited Joker Orbs:

    I’m still on the fence with this event cause it cuts into the happy hour and because they seem to have gotten rid of feeding frenzy .

    It is also very annoying because despite the good intentions. We are still limited to one empowering station and many of us have like a dozen dragons waiting to be empowered. So having an empowerment event to use up joker orbs and/or waste gems seems a bit confusing. I’m sure I’ll eventually find an optimal use for this event, if any. But for now....it’s kinda meh for me.

    I get that, it was actually my first thoughts as well. But for me, this is not a gem event, I will do what I can in the week but other than using the @15 gems to finish the empowering that was happening when it started I will not be using any to get through more than what the week will allow. Luckily or unluckily (depending how you look at it) I have enough orbs and time to get 3 dragons empowered that would have been able to be empowered without it. Maybe if I had more, or it I wanted to do more I might have gone more gung ho into it but I will take it for what it is, a chance to knock 3 off of my list. And yes I too am hoping when this "Empower Reborn" is released they give us better options to empower. In ML there are 4 or 5 spots but sadly the first is free, the rest require gems to use. But they need to redo the entire tree, one spot in each area is painful...very, very painful.

    posted in General Discussion read more
  • Nynaevelan

    @aidan-drysdale said in Black Friday - Empowering with Unlimited Joker Orbs:

    I guess right now I am working on my battle team of heroics I only need a heroic with legend, metal, fire and ice then I need to get them to level 40 since they are at level 35 then I would start empowering them up

    Why are you waiting, what does one have to do with the other? You do realize you will get the benefit of the empowerment regardless of what level they are at, right? I guess because I am not really a fighter I do not think of the "attack teams" when I work on empowering. It is in my mind but I do not think strategically like that. I empower based on the orbs I have in the following order: heroics, titans, vampires, mythicals and then legends. After that it is based on which level is next, the higher levels down to the lower levels. As far as the individuals dragon levels themselves I have maybe less than 10 that are fed to their full potential. Most are leveled up anywhere between level 35 and 55.

    posted in General Discussion read more
  • Nynaevelan

    If this bothers you, you should send in a ticket to support. I am not sure how or if it will get resolved but at least they will be aware of it.

    posted in Bugs read more

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