Hi everyone.

I can't upgrade my hatchery. It's only show : "Info", "Premium" and "Hatch". But i search on internet and found everyone can upgrade them hatchery to level 4. Please help.

ah yes, no one really knows how to fix this but someone will come and tell you this is just a "temporary" thing and should be fixed soon...
it hasnt been fixed at all!

I had try uninstall app and create new acc. This can upgrade from lv1. but when i linked to my facebook account. it's still can't upgrade. Why ??? And i can't delete game link to facebook to create new game.
This game and support really really bad.

@kite-dot Hope I can give you an answer on Monday

"3 day ago". Have you give me an answer ?

@kite-dot sorry I thought I did but there was another thread about a worker, so I thought it was answered but here you find your answer: https://forums.socialpointgames.com/topic/10820/cannot-upgrade-hatchery-nor-buy-more-worker-huts/3

@Marianne-van-Es Thanks for your reply.
As post said If everything perfect it need to Saturday . But Hatchery, Ultra Breeding Tree promotion end in 1 day. Does game have another promotion for someone like us ?

@kite-dot i know i asked about that

Hi @kite-dot,

Can you buy the breeding tree? About the hatchery upgrade discount, I will see what we can do.

Hi @Fox
Yes, i just bought the breeding tree. So lucky.
Hope we will not post anything in Saturday . lol

So sorry but which Saturday you said ? Currently is
2:21 AM
Saturday, December 1, 2018
Pacific Time (PT)

But i still not see my upgrade Hatchery or Worker.

@kite-dot so sorry to hear I will report on monday and keep you posted. I wish I could do something more

@kite-dot it looks like your game was/is hacked did you share your account or give it to someone?

@Marianne-van-Es I very so sorry. My son using it on another phone but him not asking me.
Again so sorry for trouble you.

@kite-dot maybe lock your device

When will this hatchery problem fix?

@ralph-joseph have to get back to you on monday sorry

It has been fixed, thankss