I honestly just want what I worked so hard for
Also don't know where to post this in forums.

So there's no way for me to receive my 1.3k gems even though I completed the task and have full proof of screenshots that I completed the task? Monsters legends support isn't giving me much help and I cant fill out a missing gems because it does not show the task I did or any other task I did it the past. Since it doesn't show any task I completed in the past I can't fill out the missing gems report and fyber support or any other support team that goes with monsterwood task will not respond to any emails I send to them. I feel completely cheated out of this game all because I can't receive my 1.3k gems even though I have worked so hard to finish the task which was get 50k power in another game and I completely have full proof that I completed the task.

When did you do these tasks, as far as i know they are time sensitive. Also, ML switched from using Fyber a week or more ago so I am not sure if that helps your cause or not. While it does not help you with your previous tasks it is my practice to take screenshots of tasks when I start them and what is required so that I can use that along with my other screenshots as proof that I met the conditions.

Now on to other tasks, what task(s) did you get that totaled up to 1300 gems, I have not seen any big gem tasks in ML in a very long time?

ML stopped with Fyber for a reason and as Nyn said tasks are timed sensetive i started a task and because I didnt have time to do it it deseapered so when did you start this task and what time did it cost to finish, and i know tasks give more in US but 1300 gems fir one task is very high

I lost a task due to recent changes too. I found how to contact support, which was painful, and sent proof and the reply was that it was not proof. All I had to do was get to level 3 and that was clear. I deleted the extra game and am unlikely to take more offers

@ibobs72

same thing happened to me

@nynaevelan the task was reach 50k power in world war rising and I started in on Oct. 29 and I believe I didn't finish it until 5 days after I started the task

@sirdino said in Cheated out of 1.3k gems:

@nynaevelan the task was reach 50k power in world war rising and I started in on Oct. 29 and I believe I didn't finish it until 5 days after I started the task

Did you send in proof to them right away? When you contacted SP's support did you send in proof to them that you completed the task as well as your proof of contact with Fyber's support?

@nynaevelan Yes I sent proof to them right away, once I contacted SP support I sent them the proof as well and the same with Fybers support I sent them all proof that I completed the task and none have gotten back to me at all. This is why I feel completely cheated out of this