Like so many of the previous player's complaints, I get to experience a crash in Nemesis Survival Dungeon today, leading to a complete wipe of my team. Just to be clear, this is a complete crash, not even a pop up that there is a problem, just suddenly closed on its own. (It was on an easy node with Voltaik)

Tried to report the problem to support, and of course greeted with their courteous blaming of my wifi having disconnections, and I should have tried to play in areas with reliable connection. I was playing at home as I was too afraid to do it elsewhere, but of course it has to be the player's fault. Their coding is too pro for crashes to be possible. As expected, the caring support tech ended their heartwarming message with their signature phrase, "sorry nothing we can do".

I am pretty sure the devs don't care much about feedback, as this issue has been brought up numerous times. The injustice of it all really sank in once I experienced it first hand. Instead of accepting responsibility of their glitches, they are openly blaming players so they don't have to investigate or correct the problem, and of course skip out on any need to compensate the victim.

This is probably the last straw for me, I look at all the injustice I have to put up with this game to play it, and is just staggering:

• the unfairness to high level players in 72 hour challenges, repeated ignored; for our effort and plea to make it more fair, we are now not even offered ranked monster rewards from it.
• monsters lose their value and become obsolete before you even have time to rank them to 120, let alone fully rank them, the goal post shifting in this game is unreal
• the recent Thalassa refund, where they gave out free blessing rewards or elemental cells to exploiters, while punishing players who are honestly trying to just earn one diamond relic in nemesis survival
• PVP system, not even going to start with this......
• the team shop monster selection being completely neglected, making war coins becoming less and less meaningful; but sure keep the generals as overpriced as possible
• the abysmal breeding events are like the plague, and now it is tied to exclusive dungeons; as if that was not bad enough, now they make it only 50 cells so you can't even get the monster from the dungeon
• the endless hordes of bugs and glitches that pops out faster than them churning out monsters is a marvel in itself
• nerfing monsters after people spend on them, all in the glorious name of balancing
• last but not least, their uncanny ability to make the situation worse whenever we ask for fixes or improvement. It has got to be intentional right?

There are probably much more. You wonder why those teams in the higher levels are constantly looking for recruits, and so many are shrinking to do merges? Because people can only put up with so much before they quit.

When a game is more interested in making money at the cost of fairness and balance, it is no longer a game I will enjoy or support. Take care my forum friends, may you have more perseverance than I do to survive here.

@portgas-d-ace said in The injustice in this game is getting to toxic levels:

Like so many of the previous player's complaints, I get to experience a crash in Nemesis Survival Dungeon today, leading to a complete wipe of my team. Just to be clear, this is a complete crash, not even a pop up that there is a problem, just suddenly closed on its own. (It was on an easy node with Voltaik)

Tried to report the problem to support, and of course greeted with their courteous blaming of my wifi having disconnections, and I should have tried to play in areas with reliable connection. I was playing at home as I was too afraid to do it elsewhere, but of course it has to be the player's fault. Their coding is too pro for crashes to be possible. As expected, the caring support tech ended their heartwarming message with their signature phrase, "sorry nothing we can do".

Totally agree this is a non response and I would encourage you to write a ticket again because this person that handled your ticket obviously doesnt know abot what they are talking, they should not be blaming the players because this is a known issue, now i know Dev's are working on a no loss of monsters after crashing I also know this probably wasnt working in time for this dungeon. but that that doesnt mean you get the blame for the crash so I hope im not to late to ask you to resend your ticket

I am pretty sure the devs don't care much about feedback, as this issue has been brought up numerous times. The injustice of it all really sank in once I experienced it first hand. Instead of accepting responsibility of their glitches, they are openly blaming players so they don't have to investigate or correct the problem, and of course skip out on any need to compensate the victim.

well as i have answered above devs do care and try to fix this does this mean I think you are wrong to complain no you aren't

This is probably the last straw for me, I look at all the injustice I have to put up with this game to play it, and is just staggering:

I understand but I hope you reconsider

• the unfairness to high level players in 72 hour challenges, repeated ignored; for our effort and plea to make it more fair, we are now not even offered ranked monster rewards from it.

although I understand you still see the unfairness because low levels still can get more monsters for me it was the first time in ages (lvl 144) i could ge a Legendary out of this (last card) Mr. Scratch without spending gems. I hated the tiles one that was the most stupidest one for high level no change on the goodies: gems, cells or chests

• monsters lose their value and become obsolete before you even have time to rank them to 120, let alone fully rank them, the goal post shifting in this game is unreal

can't really agree on that one I think its great that monsters getting more diverse and some very strong monsters can be countered with newer monsters new strategies can be thought off not only speed is the way to go, what I hate about new monsters is the fact I have no idea where to place them and although rumors are there for a solution Im still buying room in Fault (Vault)*

• the recent Thalassa refund, where they gave out free blessing rewards or elemental cells to exploiters, while punishing players who are honestly trying to just earn one diamond relic in nemesis survival

I dont think one has much to do with the other, but lets agree to disagree

• PVP system, not even going to start with this......

• 2 weeks ago I would have agreed with you at this moment I think it finally balanced in ponts*

• the team shop monster selection being completely neglected, making war coins becoming less and less meaningful; but sure keep the generals as overpriced as possible

agreeing on the price of generals, but i still need other shop monsters to max so would love have a lower price for generals but for me personally except price I have no complaints but thats me

• the abysmal breeding events are like the plague, and now it is tied to exclusive dungeons; as if that was not bad enough, now they make it only 50 cells so you can't even get the monster from the dungeon

I always try at breed events but never overspend, im not a big spender so if I find the monster interresting I just buy the key (for that kind of events) I know this is not an option for f2p but more events aren't

• the endless hordes of bugs and glitches that pops out faster than them churning out monsters is a marvel in itself

I cant compare it with other games because I dont play other, what I know is that there are a lot of dedicated dev's that absolutely try there hardest to fix them

• nerfing monsters after people spend on them, all in the glorious name of balancing

don't know about what nerves and balances your talking specific but for me recently freezed and hoping soon on recently possessed are good things in my eyes as result you have to maybe change skills and now that costs gems at this moment, but good news about that a change is coming

• last but not least, their uncanny ability to make the situation worse whenever we ask for fixes or improvement. It has got to be intentional right?

I can insure you that isnt

yeah the support sucks big time, i have had issues in the past with crashing on the nemesis survival dungeon twice , the first time i only reported it on the forum, the second time ( just previous dungeon ) i sent ticket to support and i got " compensated" 25 gems and some elementium ( small amount ..don't even remember) HELLO ..i missed on 1000 orbs and possibly a diamond relic oh well...there's SP for you....and it only took them a week to do that with the help of moderators here on the forum otherwise ..prolly wouldn't have gotten anything but sorry ...your fault for playing the game and expecting anything...i am also on my last 100 meters so to speak( my husband already quit the game last week with all 4 PAY2PLAY accounts) , now that i haven't crashed yet they put a step with 3 artifacts...good luck with that , i hope i see a good number of peeps to finish this dungeon ( right!!) ...i can't say i blame you for wanting to quit ...not to mention is right in the happy season !! merry Xmas to all of us suckers !! ( i do hope whoever takes these decisions regarding events and " how to" get their xmas bonus ...they surely deserve it ...mwahahaha ) anyway...good luck to you @Portgas-D-Ace in all your endeavors

I’m really glad for you if you decided to quit. Honestly there are so many more good games out there with less bugs, cheaper progress and bigger communities.

I’d just add 33600 coins needed to get 2 monsters from a maze. When I started playing I could actually finish those mazes completely while being F2P. Right now it feels like SP is just completely not interested in small spenders or people who spend a lot but occasionally. It feels like you have to constantly spend quite a lot just to stay on the same level with all new monsters coming in while they are released extremely fast.

Ever since I switched to chipping in some money the game just started to disappoint me more and more. I avoid using Xiron because after the update she fails to deny enemy team even on the first turn like at least 50% of the time, no kidding. She either misses or lands something enemy is immune for. I just finished ranking several monsters I was grinding for the last year or so and now there are better alternatives and counters. Nemesis dungeon? If not crashing then several ultimates will get into your face before you can actually make a move on that “cooldowns activated + stun everything except the enemy team” node. This is just a game of luck and randomness even if you have several ranked and runed nemesis with ranked up diamond relics and good strategy vs your opponent.

So if you’re really leaving, I’m glad for you. Honestly I don’t know why I’m still here, I’m thinking about quitting for quite a while already. When my teammates quit the game I can’t even be mad because I fully support this decision. SP won’t chance anything unless they lose enough players for the top elite to notice.

@marianne-van-es said in The injustice in this game is getting to toxic levels:

@portgas-d-ace said in The injustice in this game is getting to toxic levels:

• nerfing monsters after people spend on them, all in the glorious name of balancing

don't know about what nerves and balances your talking specific but for me recently freezed and hoping soon on recently possessed are good things in my eyes as result you have to maybe change skills and now that costs gems at this moment, but good news about that a change is coming

If SP brings back skill changes for gold and makes it permanent I think that's a great step towards giving the game a nice boost without having to make other substantial changes.

The other piece is making rune changes more accessible. Right now only top teams use rune and skill changes as part of their battle strategies, as they are (grudgingly) willing to pay the cost. I would love to be able to have that flexibility, but doing that and still having gems to keep up with new monsters is way out of reach. I've seen this cost issue raised by top teams too when talking about keeping matches closer in strength, so addressing this I think would be a new benefit for everyone.

One compromise I thought of that doesn't totally abandon some gem cost is to have rune removal join the cooldown system where the cost to remove progressively lowers over time until after 7 or 14 or whatever days pass and you can remove for no cost. Or removal for gold at any time would be cool too .

@karryt said in The injustice in this game is getting to toxic levels:

One compromise I thought of that doesn't totally abandon some gem cost is to have rune removal join the cooldown system where the cost to remove progressively lowers over time until after 7 or 14 or whatever days pass and you can remove for no cost. Or removal for gold at any time would be cool too .

This would totally break rune challenge.

But yeah I agree that costs are too high. 105 or 210 gems for changing runes just for one monster during a war if you don’t have some free X runes laying around is bonkers. This doesn’t even include moving runes back later. Anyways, this isn’t even close to the biggest problems of this game.

Nemesis gamble dungeon getting old fast. Second dungeon in a row I hit one of the “tough” nodes and it’s a miss, they open with multiple specials and all my 130’s are gone.
This time it was thallassa with control immunity node, except she hits special-disables traits-removes positive effects, megafreeze entire team then for good measure she hits her special again next turn.

@testcyp honestly specials should be disabled in this dungeon. This rng is really frustrating.

You just did your health a massive favor pal. The heartache and banging head on a wall is over, you absolutely definitely won't miss anything about this game.

So I close this topic now I think its a pity i have to but I see no other way sorry to OP I really understand many of your points try to address them and discuss them