Dear Community,

We wanted to let all of you know that during this Christmas Holiday period, you might notice a larger delay than usual when contacting customer support. (It’s the holidays after all!)

Please rest assured that if you do not hear back from them in a few days, your request will definitely be dealt with in the new year, once our services are back to normal.

We apologise for any inconveniences this may cause you and hope you have a wonderful holiday with your family and loved ones.

Happy Holidays!