I have all three dragons for the collection but I cannot find how to turn it in. It's not in my dragon book.
-
Root Dragon Collection
Post count: 6607Reputation: 3536Joined:Location: Germany@chicken-man Did you breed Ocean. If you already had it that might not count. You should get Root after reloading.
Friendly, hackfree international group: https://www.facebook.com/groups/DC.DragonCity.Players/ unofficial
Friendly, hackfree german group: https://www.facebook.com/groups/1374433909457155/ unofficial -
Root Dragon Collection
Post count: 3Reputation: 0Joined:@bettina-löffler So I didn't breed the ocean one until I saw this event pop up. Will it have like a red background on the dragons that you have collected? because if that's the case it's saying I don't have tempura which I do.
-
Root Dragon Collection
Post count: 10892Reputation: 6607Joined:Location: New Jersey, USA@chicken-man said in Root Dragon Collection:
@bettina-löffler So I didn't breed the ocean one until I saw this event pop up. Will it have like a red background on the dragons that you have collected? because if that's the case it's saying I don't have tempura which I do.
Are all three hatched? They have to be hatched or on the hatchery to count. If they are, send in a ticket to support.
I am a collector not a fighter, need I say more? Oh yeah....and female. ;)
Please SEARCH before posting.
-
Root Dragon Collection
Post count: 391Reputation: 149Joined:@bettina-löffler said in Root Dragon Collection:
@chicken-man Did you breed Ocean. If you already had it that might not count. You should get Root after reloading.
I got confirmation from support that if you already had it that DOES NOT count. Which is annoying, since in the past they've always put the clause "even if you already have them" in the event descriptions for collections where that's true.
And of course the breeding event is now closed, so no doing anything about it now. (I heard back from support JUST quickly enough to get it in under the wire.)
-
Root Dragon Collection
Post count: 10892Reputation: 6607Joined:Location: New Jersey, USA@scott-clark for me I tried hatching an ocean egg from storage while at the same time breeding one. The hatched one was finished first but did not give me Root so I figured the old one didn't count.
I am a collector not a fighter, need I say more? Oh yeah....and female. ;)
Please SEARCH before posting.
-
Root Dragon Collection
Post count: 3Reputation: 0Joined:@nynaevelan Does it sometimes take a while to get a reply from a support ticket? I didn't breed the ocean dragon until I saw it was a requirement for the root dragon. Didn't want to send multiple tickets but it's about 2 hours from being 24 hours.
-
Root Dragon Collection
Post count: 6607Reputation: 3536Joined:Location: Germany@chicken-man Sometimes it takes days.
Friendly, hackfree international group: https://www.facebook.com/groups/DC.DragonCity.Players/ unofficial
Friendly, hackfree german group: https://www.facebook.com/groups/1374433909457155/ unofficial -
Root Dragon Collection
Post count: 2Reputation: 0Joined:Im a new player, and I have freshly aquired all 3 of these dragons over the last ~4 days
They are all level 10 in a habbitat and I have not been awarded the root dragon
Should I raise a support ticket, or am I missing a step?
I have restarted the app 3 times also
-
Root Dragon Collection
Post count: 10892Reputation: 6607Joined:Location: New Jersey, USA@rfert said in Root Dragon Collection:
Im a new player, and I have freshly aquired all 3 of these dragons over the last ~4 days
They are all level 10 in a habbitat and I have not been awarded the root dragon
Should I raise a support ticket, or am I missing a step?
I have restarted the app 3 times also
Yes send in a ticket. Keep in mind they have minimal support on weekends so it may take a few days before you get a response.
I am a collector not a fighter, need I say more? Oh yeah....and female. ;)
Please SEARCH before posting.
-
Root Dragon Collection
Post count: 6607Reputation: 3536Joined:Location: Germany@bonnakins said in Root Dragon Collection:
I got a message from support that they are working on this but it was almost two weeks ago. Has anyone got their root dragon yet?
You should write again.
Friendly, hackfree international group: https://www.facebook.com/groups/DC.DragonCity.Players/ unofficial
Friendly, hackfree german group: https://www.facebook.com/groups/1374433909457155/ unofficial -
Root Dragon Collection
Post count: 391Reputation: 149Joined:@bonnakins Yes, after contacting Support.