My daughter just started playing the game. She had a free trial which worked perfectly. Now, when I try to buy the Premium Pass for her, the game freezes every single time. Is there a certain level she needs to be on to obtain it again? It works well for me; I dont get the crash. I'm wondering - if it has nothing to do with her level, could it be the game or potentially the device she's using. The device is compatible. Thanks!
Premium Pass crashPost count: 4429Reputation: 1642Joined:
@vanita-williams send a ticket to support please
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