Hi!
During claiming the rewards of the latest event (calendar of April), my game ask to restart due to a problem (maybe be cause the game was slow ) and I lost some rewards. I played the game 3 days in a row but when I took the reward for the third day, the game just show a message like the game has encountered a problem and needed to restart, after the restart, I couldn't get back the reward (it's lost like I haven't played the game) and I cannot get it again. It the second time it happen and the first time I pay 3 times one gem to get it back for the 2nd day.

@feask We can not help here with that. Please contact the support.