Monsterwood keeps shutting down my app or a msg will appear and say "video cannot be played"

What device?

@marianne-van-es android, galaxy tab elite, and i have updated to the newest version too and it still happens

Its not really a big deal its just it takes about 20mins to get through all the videos instead of the usual 10mins

@wiskey-jaro well its annoying I expect you cleared cache to?

@marianne-van-es yes i did

Its still doing the same thing only now itll play the ad and no rewards are given to me, this is getting ridiculous i put real money into this game and they cant even keep up with fixes?
FIX IT

@wiskey-jaro Im not a dev and since not all have the same problem, so its not a bug for all this isnt the way to get your problem fixed.

to get help for this you need to send a ticket to support