HELLO EVERYBODY
today i get 250 gems from a chest that i opened in the beach event
i upgrade my hatchery to lvl 3 , i use 4 gems to speed a dragon
so i used totally 4 + 30 gems ====> 34
so i had now 216
i exit the game
when i wanted to play again , i don't had gems just 0 gems ?
at only give me the 5 gems before using the gems of the chest
0 gems why ?
i don't know
So when i had the luck , my day is unlucky ?
I hope that you give me my gems as soon as u can
and THANK YOU for every thing

For know , i am not the only one

@riccochet-tvvang So you lost the gems and not gold, right? Write to the support.

@bettina-löffler i am new player i don't know how to write to the support

@riccochet-tvvang said in Losing 250 gold ?? - What i do to lose them ?:

@bettina-löffler i am new player i don't know how to write to the support

Are you playing on mobile or browser?

Facebook gameroom

@bettina-löffler
this is my FB id if u want to give me the gems back

Edit: ID removed

@riccochet-tvvang said in Losing 250 gold ?? - What i do to lose them ?:

Facebook gameroom

You should have a help and support button at the bottom of the gamescreen.

@riccochet-tvvang said in Losing 250 gold ?? - What i do to lose them ?:

@bettina-löffler
this is my FB id if u want to give me the gems back

Edit: ID removed

Please never show your ID in public. I can not give them back. I am a player like you are.