I sent in a support ticket. Was wondering how long it takes for a reply. Ive also managed to get a conversation were they sort a agent out for you. Still no reply.. Any ideas

Give it 3 or 4 days for a reply if you do not get one, reply to it and ask if someone is reviewing your ticket. Also depending what you reported they sometimes fix it without replying so check your account.

@david-lee-landmann sometimes they reply fast but there are also times it takes days to get a reply due to the amount of tickets they need to deal with. Give it a couple of days like Nynaevelan says