I understand, because on the automated reply, that support is a small crew of people and that it might take some time. What is a reasonable amount of time to wait for a follow-up?
I needed to reset/reinstall my game through facebook and lost the ability to have any friends who also play, and cannot find any viable fixes on this forum.
Or, I guess I can just close my facebook acount and start over from scratch since I am not too far into the game. Any thoughts, ideas, suggestions, feedback?