I recently bought 20 pounds worth of gems (349 gems) (Bought with apple credit) and it has been three days and it still hasn’t came through, money has been charged from my account. I also bought premium and it hasn’t came through. I have a receipt if any of the mods want it for proof but i’m quite angry as i’ve been conned out of 20 pounds.
Thanks,
Hope this can be sorted out.
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Payment Issue- Support not responding
Post count: 2Reputation: 0Joined: -
Payment Issue- Support not responding
Post count: 393Reputation: 136Joined:Location: Venezuela@mason-hillan said in Payment Issue- Support not responding:
I recently bought 20 pounds worth of gems (349 gems) (Bought with apple credit) and it has been three days and it still hasn’t came through, money has been charged from my account. I also bought premium and it hasn’t came through. I have a receipt if any of the mods want it for proof but i’m quite angry as i’ve been conned out of 20 pounds.
Thanks,
Hope this can be sorted out.I recommend you to write a ticket to Customer Support explaining and sending the proofs you have of those purchases
Únete a Discord, Monster Legends Oficial: https://discord.gg/vnWasWa al igual que el canal de Discord ML Community http://discord.gg/kqkG6M8 y chequea la página no oficial de Monster Legends Wiki https://monsterlegends.wikia.com/wiki/Monster_Legends_Wiki
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Payment Issue- Support not responding
Post count: 2Reputation: 0Joined:@bellatrix How do i do that? I’ve already sent an email
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Payment Issue- Support not responding
Post count: 3935Reputation: 1478Joined:@mason-hillan chose the tab support in your setting screen > chose Billing > chose Where is the purchase I made
good luck
Join Discord, Official Monster Legend: https://discord.gg/vnWasWa and Monsters Legend Community Discord: discord.gg/kqkG6M8 to talk about ML.
and checkout the unofficial Monster Legends Wiki https://monsterlegends.wikia.com/wiki/Monster_Legends_Wiki
