Hi. I completed a task in Freebies island during the x4 promotion. I started the task DURING the promotion and ended it DURING the promotion. Task: Install & Reach Palace level 10 in Vikings: War of Clans. I started the game as a new user. However, i have never received the reward and it was 101 gems.
I sent a support ticket by following the instruction in "I completed a Task/Survey but didn't receive a Reward, what do I do?" post.
It has been more than 3 days and I have not received any reply from support. Task still appears in the tab "In Progress" and marked with "Pending Support". What do I do now?