My account is temporary banned and can not play heroic race event so why this banner show? and when i click ok, game must be reload

i can not play game anymore. Can not do anything.
i reported and never see reply

@nguyễn-trần-minh-pháp Try another browser.

@bettina-löffler

all browsers too. Error

Try removing the game from Facebook and re selecting it. And don't click on the banner let the timer run out