Two friends are lower level and have the gem island to watch trailers for freebies. I don't have this island to view trailers. My version is up to date and I cleared my cache. Why can't I view trailers?
Why can't I view trailers?Post count: 2059Reputation: 886Joined:Location: New Jersey, USA
There are many factors that determine when you get them, game level, amount of time playing, islands opened. So keep playing, and opening your islands. If you do not get it by level 25, 3 islands and at least a month played, i suggest you submit a ticket to support.