Two days ago when i used this app it worked fine,yesterday i opened it up and thier was red text in the top right corner as it was loading it read ENT: httpr//dcur.socialpointgames.com then underneath was Statics:prod,Localization:prod,Force SD.No,then once loaded i got a box open saying 404 Not Found http;//dci-static-s1.socialpointgames.com/static/dragoncity/mobile/engine/version_1_1/assets_dyt5/HD/1218_ancient-portal-open-b.zip sorry i realize that was long,i have screenshots but wasn't able to send through here.Anyways i just wondered if this version had been changed in the last two days .tried to explain to microsoft but no luck. thanks hope someone understands this lol

@jackie-angers You can add screenshots her by clicking on the little cloud with the arrow in it at the upper right side.

Thanks ,heres another screenshot

@jackie-angers Shouldnt you just let it load longer?

@jackie-angers good news a fix has been found and should be released very soon.

@bettina-löffler Oh i let it load took forever plus i haven't been able to collect from the theater

@jackie-angers Perhaps you should use another device until it is fixed. You also could deinstall and reinstall.

I have almost the same issue right now in the Microsoft version. My game won't load. It is stuck at 72%and after waiting a long time it says check your internet connection. There are no red marks/statements like there is in your case. My internet is working fine but the game is still not working any fixes? Plz be quick I have to win the heroic race

@bilal-ayub You have to ask the support for help.