During the recent Heroic Race I was able to reach the 15th lap. However, even though I expected to get the Heroic Dragon in my storage, it wasn't there. To this day I haven't received the reward. I finished first during the Heroic race so that is why I still own one High Marauder Dragon.

@duckydog said in 15th lap reward not working:

During the recent Heroic Race I was able to reach the 15th lap. However, even though I expected to get the Heroic Dragon in my storage, it wasn't there. To this day I haven't received the reward. I finished first during the Heroic race so that is why I still own one High Marauder Dragon.

Did you click for your rewards on the right hand banner to claim them? It doesn't automatically appear.

@nynaevelan I did click the right banner to claim the prize, but I didn't receive it in my storage.

@duckydog said in 15th lap reward not working:

@nynaevelan I did click the right banner to claim the prize, but I didn't receive it in my storage.

I suggest you send in a ticket to support. Make sure you mention which rewards you are missing.

@nynaevelan Okay, I will. Thank you

@duckydog said in 15th lap reward not working:

During the recent Heroic Race I was able to reach the 15th lap. However, even though I expected to get the Heroic Dragon in my storage, it wasn't there. To this day I haven't received the reward. I finished first during the Heroic race so that is why I still own one High Marauder Dragon.

Wait.
If you do own a high Marauder dragon, then that is all you will get.
You do not get one for finishing first AND a second for reaching lap 15.

@susan-mclaughlin said in 15th lap reward not working:

@duckydog said in 15th lap reward not working:

During the recent Heroic Race I was able to reach the 15th lap. However, even though I expected to get the Heroic Dragon in my storage, it wasn't there. To this day I haven't received the reward. I finished first during the Heroic race so that is why I still own one High Marauder Dragon.

Wait.
If you do own a high Marauder dragon, then that is all you will get.
You do not get one for finishing first AND a second for reaching lap 15.

Susan is correct, sorry I missed that part. You get the High Marauder if you are in first place and have reached lap 5 OR have reached lapn15, no matter what place you are in. You do not get two, ever.

Thanx Susan for catching that.