I am a level 30 and I have no Master Points. I play in all the forums, but nothing. No alliance will take me because of this problem. I keep trying to report this issue, but so far nothing has changed. I am at my wits end. I am not sure what to do now. Can any one help?

@angela-shelley said in Master Points:

I am a level 30 and I have no Master Points. I play in all the forums, but nothing. No alliance will take me because of this problem. I keep trying to report this issue, but so far nothing has changed. I am at my wits end. I am not sure what to do now. Can any one help?

Are you allowed to create an alliance?

Same here. I am level 117. I think they put me on a list of potential hackers years ago, and never removed me again. I am not a hacker, so I contacted support several times, but without success.
There are many cases like you and me (I call them the "false-positives").
I do not care anymore. I am not part of an alliance, and don't play as much as I used to.

@angela-shelley I've been having the same problem, i've been breeding, fighting, getting dragons, etc, and still no master points. I've never hacked on dragon city and i've been kicked of multiple alliances because of not having master points.

Please help

Hi, it’s only a question and don’t be offended.

Why haven’t you re-started by creating a different Facebook and start over? Level 100 and below should be easy to repeat.

@gemspender Me at least, have already restarted and ever since i restarted i've been getting this problem

@aqua-2

I played another game than DC, in that game’s case, if I am using same device, the system cache gets confused by reading old data (your old Facebook or game data) to the new one.

If clearing the cache doesn’t work, will you kindly try to factory reset the device. After all, you should easily have other manual copy of your other information (contacts, re-install work related apps).

It also helps in making your device more efficient now because you kind of will not re install unwanted stuff.

It’s only a suggestion, it work for my previous game.

@gemspender how do i clean the cache's game?

thank you.

@gemspender said in Master Points:

@aqua-2

I played another game than DC, in that game’s case, if I am using same device, the system cache gets confused by reading old data (your old Facebook or game data) to the new one.

If clearing the cache doesn’t work, will you kindly try to factory reset the device. After all, you should easily have other manual copy of your other information (contacts, re-install work related apps).

It also helps in making your device more efficient now because you kind of will not re install unwanted stuff.

It’s only a suggestion, it work for my previous game.

FYI a factory reset should be your last resort.

@aqua-2 dear Aqua-2:

Well, it’s easier if you GOOGLE it so that you can actually see screenshots to guide you.

Usually, you go to settings, and clear the browser (IE, safari - if Apple, etc). And, choose your DC game from application list, and you can see different categories, and you can clear cache from that, too.

@angela-shelley Wow ! After years and years, I finally got my real Master Points recorded in the game. Last week, I still had 0. Today I returned to the game, and : 160248 MP. Someone at SP eventually seems to have looked into this issue. Hard to believe, but true! This means that I am actually able to join a team now, if I want to...

@tom13 congratulations.