This is a subject directly related to Monster Legends. I don't think it belongs in bugs because it's not really a bug with mechanics of the game itself. I hope this is a subforum where it can stay so that it gets the proper attention that it deserves.
Is it ok if we have a thread where people can voice their experiences with completing MW tasks and not being paid the promised gems for completing those tasks? I'm not looking for people to be angry or for it to turn into a rant. I simply would like a thread where people can respectfully post their experience so I can document and assess how widespread and common this problem is.
It's a very serious problem when you have done everything expected of you and then you are denied the gems your worked for without any good reason. This is after you have even provided a screenshot to prove your completion of the task, and this is for games that you've never seen or played before(so no excuse about it being a prior download). It's very discouraging and makes you wonder what is the point in putting in all this time if you're not going to be paid for it?
If this thread can take place, perhaps we can notice certain games that are more prone to non-payment than others?
My current case is with Mafia City. I leveled up the Mansion to level 10, and they denied my gems. I sent them a screenshot and was still denied my gems. Perhaps if enough of us provide facts about this happening, then SP can compel Ironsource or Sonicgames to make it right and fulfill their part of the deal.
I have never downloaded, played, or seen this game in my life prior to completing this offer. I am owed 410 gems and have not been paid.