where/how do you get the chests to use a pickaxe on?

@annabell-stutzmann Once you have both, a chest and a pickaxe, restart the game and you can open it.

@bettina-löffler said in frozen chests:

@annabell-stutzmann Once you have both, a chest and a pickaxe, restart the game and you can open it.

Thats not what she asked though is it? Look again and answer her question!!!

@methead said in frozen chests:

@bettina-löffler said in frozen chests:

@annabell-stutzmann Once you have both, a chest and a pickaxe, restart the game and you can open it.

Thats not what she asked though is it? Look again and answer her question!!!

Please be courteous to the Mods; no need to be rude. They are more than willing to clarify/explain if needed.

@annabell-stutzmann said in frozen chests:

where/how do you get the chests to use a pickaxe on?

You can get the chests from the temporary quests as well as within the events. I do believe there is a pop up in the came that shows you which events has the chests. Look on your right hand scroll bar.

@methead said in frozen chests:

@bettina-löffler said in frozen chests:

@annabell-stutzmann Once you have both, a chest and a pickaxe, restart the game and you can open it.

Thats not what she asked though is it? Look again and answer her question!!!

Please read the forum rules and be courteous otherwise behavior such as this can lead to you being banned.

@methead said in frozen chests:

@bettina-löffler said in frozen chests:

@annabell-stutzmann Once you have both, a chest and a pickaxe, restart the game and you can open it.

Thats not what she asked though is it? Look again and answer her question!!!

You are right. I missunderstood the question. You could have told me in a nicer way or answer yourself.

In response to this a follow up question....I have the chests and pickaxes but why when I restart the game is it not opening the chests?

@jhnrx05 said in frozen chests:

In response to this a follow up question....I have the chests and pickaxes but why when I restart the game is it not opening the chests?

Each pickaxe will only open one chest. So as long as you have enough to open each chest you have, if it is not opening them then you need to contact support.

@nynaevelan thanks

@jhnrx05 said in frozen chests:

@nynaevelan thanks

I forgot to mention, check your storage for the arctic staff, perhaps you got the chests opened without the popups.

I have 5 pickaxes, but still not a single chest by now. Am I doing something wrong?

@annabell-stutzmann said in frozen chests:

I have 5 pickaxes, but still not a single chest by now. Am I doing something wrong?

We could get 2 from the last tower event, 4 from the last fight from mission quests and there are several hidden on Iceberg Island.

@nynaevelan I currently have 14 chests and 31 pickaxes, and I've restarted the game over and over for about 30 minutes trying to trigger the chests to open, but no luck. What am I doing wrong?

@allison-hamilton-cleaver said in frozen chests:

@nynaevelan I currently have 14 chests and 31 pickaxes, and I've restarted the game over and over for about 30 minutes trying to trigger the chests to open, but no luck. What am I doing wrong?

Check your storage to see if you have the 14 arctic staff's, if not send in a ticket to support. there seems to be a problem with some accounts not getting the popups of the chests during a restart.

I have watched many videos and claimed many rewards but It does not show it in my storage and I have restarted the game many times and nothing pops up,what do I do?

@jt-sallee At the moment we get joker orbs for watching videos in Dragon TV. These do not go to the storage. You will find them in the tree of life. Only when you get the dragon from the spin, that will show up in your storage.