If the dev's help me reset my account, can I use the same name I had on my old account as my new account name? I use dracoceros on all my accounts now, since my other account names are common and probable already been taken (thantos Aurorans etc were all taken in another game I played... dracoceros is 100% original and my trademarked name).

@brandon-thomason

So I contacted support and they told me there isnt a reset feature, and that they can niether reset the game nor undo the obstacle remove, which costed me 500000 gold. I'm in a fix here if I successfully remove that obstacle, my tamer xp will skyrocket, which will be even more detrimental to my monster team. I heard theres a way to reset an account manually by overwriting the game with a fresh install. However I tried following the steps: clear cache clear data, uninstall, switch or log out of google play games, sign out of facebook, download and install monster legends.

But when I enter the game, the account is back. What am I doing wrong? I cant even switch or create a new account now.

I do not know who told you that but it seems to me that would only work as long as you have never connected your game to a google or facebook account. if you have connected to either of those then your account is forever connected to them. If you have not, then you should try clearing your cache, clearing your data, uninstalling the game, clearing your device cache and junk files, restarting your device. I would turn it off for a few minutes then restart it and then try reinstalling. To be honest I am not sure this will work, and if support cannot reset your game then you just need to continue on with the game or start a new game and connect it to a different facebook or google account.

As I said, I cannot start a new game on even a different facebook. I tried doing all the steps listed above but they didnt work. Those are the steps many people have done successfully. What am I doing wrong? I cant continue my original game as I have made too many errors

If you have facebook linked to the second account then you need to be logged into that account if you have facebook installed or through the Safari browser if you are on ios. Then in ML you need to use the change player option to switch to the second account from the first account. If you do not have the facebook app installed or you are not on ios then again select the change player option but this time the in game facebook login will pop up.

When I try to switch accounts I get a message saying that no account is associated with that Facebook I'd. When I click ok, it says nothing was changed. I cant create a new account still!

So I resorted to factory restting my device. I was able to create a new account, link it to a different google play account, but I can't link it to my Facebook account. Many people say that all I need to do is click Facebook and connect, but after clicking no, instead of overwriting the account, it throws an error saying that that account already associated with a player, no changes have been made. I have contacts of players I play with there, I can't just create a new Facebook account, I would have to read every friend, which would seem weird to them. This could be a little easier if I could search for players by name in-game

@brandon-thomason said in Reset account questions:

So I resorted to factory restting my device. I was able to create a new account, link it to a different google play account, but I can't link it to my Facebook account. Many people say that all I need to do is click Facebook and connect, but after clicking no, instead of overwriting the account, it throws an error saying that that account already associated with a player, no changes have been made. I have contacts of players I play with there, I can't just create a new Facebook account, I would have to read every friend, which would seem weird to them. This could be a little easier if I could search for players by name in-game

I thought I made it clear in previous comments once a facebook account is associated with a game it stays with that game forever so if your facebook account is linked to your first ML game that is where it stays. If you want to link this second ML game to a facebook account then you will need to connect it to a different facebook account. The same applies to google.

You can't link a new ML account to a fb account that has been already linked before to another ML account, doesn't work like that. Once you've linked a ML account to a fb account it stays linked to it, no matter if you create a new ML account and try to link it with that fb, won't work