Dragon tv is making me mad. For the past eight nine hours all dragon tv does is spin and spin and spin.... now I can’t even hit the button to watch the ads to get the rewards...

Try clearing your cache, restarting your device or resetting your google ad id if you are on android. If none of those work, I suggest you send in a ticket to support. Keep in mind if you are on the windows app the tv island is very buggy.

@nynaevelan I tired all that still not working now it six hours later and still not working... I wrote them they said it’s third party can’t do anything

@nynaevelan how do u clear cache I’m on my iPad new tv dragon now and I can’t get it to work just spins again. I’m missing out on everything I needed that food now I can’t watch again.... ugh 2 days of this now

@denise I think you have to clear Safari cache on IOS devices.

@bettina-löffler ugh still don’t work but I cleared the cache

@denise You could try uninstalling safari and dc. Restart the device, first reinstall safari and log into fb, then reinstalling dc.