Hello dear Dragon City players! I had some issues for 1 month so i wanted to write this here.
1- Can't fix the ''disconnect'' warning: My Windows App is connected with my brother's Facebook account(I'm female ) and I played and saved my progess very well but about 1 month, this issue appears:

[I'm Turkish so; ''Bağlantı kesik'' means ''Disconnected'' and ''Bağlanıyor'' means ''Connecting'' but it doesn't connect...]
2- Whenever I close the game, this warning appears:

And, well.. Freebies doesn't work in Turkey...:(
I hope you can help me! Thanks by now!

PS: I don't want to delete my 1-2 month progess so dont tell me delete the app... Please
PS2: I sent ticket to support. No feedback.

@rache-s Only the support can help with this issue. Write again.

Thanks sm. I wrote again. I'm waiting for 3 days.
I'm just wondering if someone had same issue maybe they could find a solution for it:)