Today I lost 1,500 gems because of a bug! I lost connection and I accidentally made a purchase. I restarted my phone and I had lost 1,500 gems. How can I get them back? Please help me...

@nikaras-vas Ask the support to check what happened.

@bettina-löffler I tried to contact them about 9 hours ago but didn't get an answer. It's Saturday tomorrow so I don't know if they can solve my problem. When will they come back?

@nikaras-vas They have less people working on weekends. Could take some days to get an answer.

@bettina-löffler 1 last question, can I contact the support team from this forum or should I contact them from dragon city game?

@nikaras-vas You should contact them from the game. Then they will have your ID and can check directly.

@bettina-löffler Okay thank you for your help!

@bettina-löffler Can the support team check that I had 3.200+ gems?

@nikaras-vas Yes. They can.

@bettina-löffler Yay!