Is there anyone I can appeal to to get the gems I'm entitled to for completing a task? I'm getting stiffed.
I completed a task, Get to level 100 in Solitaire: Grand harvest for 428 gems. There was a 14 day time frame to complete from game download, which I complied with. The ML game says to wait a day or two, which I did.
I then reported the task through ML, and had some emails back and forth with an outfit called Fyber. First, they told me to provide a screen shot, which I did- they said my first one was not clear enough and needed to show the entire screen, so I sent them another, better and complete screen shot. Then 6 days ago, they replied
"We hereby inform you that this offer has an open window of (14 days) and for this reason, our partner has not yet validated your participation in the offer. The allocation of credits by our partner may take a few days before this period ends."
Now they're not responding to any further emails. I have no control over whether their partner validates my participation, I completed the task in good faith, and sent in a screen shot proving it. What's it going to take to get those 400+ gems? Is there anyone besides Fyber that I can talk to? Is that just tough luck?