When I go watch a video on monsterwood!!When I go watch a video on monsterwood says I don't have but I have

How can I solve it?

@daniel-prado-0 reset your advertising id

Android:
Go to your phone's Settings(or Google Settings, skip this next step if so), go to Google, go to Ads, press Reset Advertising ID

IOs:
If it's an IOS device
Go to your phone's Settings, go to General, go to About, Press Reset Advertising Identifier

Thank you @invalid-user kissing_heart