Post count: 505
Location: Trinidad & Tobago.
@axeltur said in Feedback: Legends of Deus - Episode 4 & where to get the Orbs!:
i got orb in the 2 first lod but since i get nothing and nothing and at all it do 12-3 lot of videos so more than 150 videos...and the last lod are more hard to get,i m on android.sorry i m french
No need to apologize, it wasn't hard to understand you.
No videos available in the Freebies Island?
Sometimes when you go to watch videos in the Freebies Island, it states No Videos available.Unfortunately we are not in control of this section of the game as we rely on a third party company to serve these videos in the game.
But why does this happen?
This all depends on the availability of videos that the company might have at the moment. It depends on the country you are in, the number of videos that you have not seen yet AND your internet connection (so try and make sure you are on a stable WIFI network). We will continue to work together with them and cooperating on daily basis in order to improve the feature and deliver the best experience for you guys BUT you can email them directly via the email below to help us make this feature work better:firstname.lastname@example.org
Send them your:
ScreenShot of the no Video Issue
Explain how many videos you watched previously
Anything else you think might help
The last trailer you have seen and/or caused the black screen issue."
Follow this guide to report future issues: https://forums.socialpointgames.com/topic/80/how-to-report-game-problems-to-support