Hi it's already been a month since the time my account got banned. i'm just here to ask why my account's still banned when it's supposed to be unbanned by now? thank u.

Check this statement It explains what is and what is not allowed on the game. If you still have doubts about your ban, please contact Customer Support: https://www.socialpoint.es/support. Keep in mind excessive use of Airplane Mode has recently been added as a violation of the fair play policy.