Help pls my dragon city account got banned for nothing.I didn't even hack or whatever. I read through all the terms n privacy n their was ntg tat i violated. Pls unban I was abt to win heroic race. Username : Shi Yuan Ng level: 23

Check this statement It explains what is and what is not allowed on the game. If you still have doubts about your ban, please contact Customer Support: https://www.socialpoint.es/support. Keep in mind excessive use of Airplane Mode has recently been added as a violation of the fair play policy.

@nynaevelan I didn't use airplane mode or any other hacks. As I said I hav read through every thing. Just pls do1smtg to help me. Pls tq

@Nynaevelan seriously? I got banned from 30 days til 180 days. Wth is tis? 6 months ban? Why??! Pls help me report tis problem to social point. They're not even responding

@shi-yuan-ng If you dont have an answer after one week, write again.

@bettina-löffler tqvm for ur reply. I rly appreciate it. But I'm missing out so much rewards now, I even had to sacrifice my high devastation dragon. I had wrote to support few times but I got cold response, wif them repeating de same things. I don't mean to interrupt things here. Jus wanted some clarification. Anything else I could do? Sry n tqvm

@shi-yuan-ng I am sorry, but I think there is nothing else you can do.

@bettina-löffler aww tats unfortunate. Ill have to wait 6 months then I guess.