I got banned in heroic event and dragon city say I am using a cheat or tool pls help me I'm not using a cheat

Edit: id removed your id, please never publish that publicly.

Check this statement It explains what is and what is not allowed on the game. If you still have doubts about your ban, please contact Customer Support: https://www.socialpoint.es/support. Keep in mind excessive use of Airplane Mode has recently been added as a violation of the fair play policy.