For about a week or more I've been having problems with the dragon city game freezing up when viewing the videos to redeem freebies. This is very frustrating being I've got excellent signal and all the time fast data so I know it's not my phone. Please fix this issue soon.
Game keeps freezingPost count: 1880Reputation: 1156Joined:Location: Pittsburgh, Pennsylvania
@ddayton The forums are mostly player maintained. We don't have the ability to access your game data to "fix" anything. All we can do is offer advice.
However, there are a few things you can try to get your game up and running again:
- Empty your browser and flash cache files.
- Completely reboot your device
- Try a different platform. If on mobile device, try Facebook. If on Facebook, try mobile.
- Try a different browser: Internet Explorer, Firefox, Google Chrome.
- Delete and reinstall the app. As long as your game is associated to Facebook, you won't lose your progress.
If you still experience the issue after trying these steps submit a bug report to Social Point. A link to the instructions are in my signature line.