Post count: 11089
Location: New Jersey, USA
Check this statement It explains what is and what is not allowed on the game. If you still have doubts about your ban, please contact Customer Support: https://www.socialpoint.es/support. Keep in mind excessive use of Airplane Mode has recently been added as a violation of the fair play policy.
FYI I am not sure there will be a change in decision, as you've stated you were temporarily banned twice before the permanent ban was instituted which means you were given two opportunities to stop but you continued to do so. That is not the action of a person who wished to change and save his account.
Closing this as this has been asked and answered several times.
I am a collector not a fighter, need I say more? Oh yeah....and female. ;)
Please SEARCH before posting.
How to contact Customer Service