I have reported my ticket to Fyber they sent me one email and when i replied they said they status of ticket has been updated. I asked them 6 times to clarify and they sent the same response. What i do???
Fyber? How to deal with Fyber????Post count: 12326Reputation: 7476Joined:Location: New Jersey, USA
With patience and several emails. Be polite and when necessary ask to speak with a supervisor or what more information you can provide. I also always ask for them to give me definitive information on why my ticket/task is rejected. Based on my past experience with them I always take screen shots of the entire requirements needed, when I link a task to my fb or google accounts and when I complete them. Most important be concise and polite, as with any Customer Service you are not going to get far if you are negative, rude or aggressive. Personally it might be my perseverance and them just trying to get rid of me but I do not stop until the give me a satisfactory answer with proof or they approve my ticket.
Also before going through all that fight make sure you scrolled down and seen and met all the conditions of the task. I've lost a few because I missed noticing a requirement.
I am a collector not a fighter, need I say more? Oh yeah....and female. ;)
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Fyber? How to deal with Fyber????Post count: 19Reputation: 0Joined:
@nynaevelan Thank you so much, i needed the help