When running the adverts the whole game crashes about every 2 adverts. Please sort.

We're only Dragon City players. Social Point doesn't really care about these forums.

Try watching one video at a time and see if it helps.

@BrenDC said in Game crashing on android:

We're only Dragon City players. Social Point doesn't really care about these forums.

Try watching one video at a time and see if it helps.

Not true on your first statement, we have SP reps who come in periodically. They may not post publicly but they are making a good faith effort.

As to your second, to expand on this what BrenDC means is to click the blue claim button not the green claim and watch next button. Mine seems to crash on the chest reward but I find it is easier and less stress to just click the blue button after each.

@Dracit-Mojo You might also want to clear out your cache files and reboot your device. Sometimes when you do a lot of surfing, you get a lot of unneeded clutter and cookies as well as apps running in the background that slow your system down.

@Nynaevelan When I say care, I mean being proactive and helping out players. Nobody from SP is going to respond to these types of inquiries.

I wouldn't really consider posting updates on what's coming up in the game anything special, and in fact that's just them promoting their business. Hardly what anyone would consider a proactive or consumer friendly company. I see many companies/developers doing this in their app stores all the time.

Ricky Crane is the only thing that SP does that I would consider a good faith effort to assist us, and he's often overwhelmed and has no real power to do anything.

@Dracit-Mojo There is a new update. That should fix freebies problems.

@BrenDC said in Game crashing on android:

@Nynaevelan When I say care, I mean being proactive and helping out players. Nobody from SP is going to respond to these types of inquiries.

I wouldn't really consider posting updates on what's coming up in the game anything special, and in fact that's just them promoting their business. Hardly what anyone would consider a proactive or consumer friendly company. I see many companies/developers doing this in their app stores all the time.

Ricky Crane is the only thing that SP does that I would consider a good faith effort to assist us, and he's often overwhelmed and has no real power to do anything.

They leave that to us as moderators, but they are aware and they do assist. Just because you do not see them does not mean they are not working. They are a part of the cs team but they are also our advocates. You make a lot of blind statements but i know for a fact they are trying. It is not 100% or 75% but they are getting better. Ricky is the head of cs so when you see him he is not just speaking for himself or making all the decisions, he is a part of the team and it is the full team that is working.

I am not sure if you've noticed or not, but i am quite verbal, when they do something bad as well as good. Noone or no company is all of one or the other it is always a combo of the two. As long as the good outweighs the bad im good. But if you think the bad outweighs the good i wonder why you still play. Because i plan to leave once that happens.

Yikes stepping off my pedestal now....rant over.

@Nynaevelan Very well said. People, including us get angry and rant how bad SP can be, BUT they do listen and do things that we ask for. We griped forever about prices, especially the islands, habitats and expansions. They lowered the costs, and in fact May of the upgrades to the habitats was free.

We griped about the Heroic Races and only 1 person being able to get the Heroic Dragon. They've switched things up so that more people can get them.

That's just 2 very simple examples. But it does show that they hear us and are trying to get better!

@Nynaevelan There were no blind statements whatsoever. They're all based on nearly four years of playing this game. This person came here thinking that he might get an answer to something from SP, and I said he wouldnt. You guys say similar things all the time but nobody takes exceptions to them quite like this for some reason.

I'm not going to get into this any deeper. I'm not sure how anyone can really say they're trying when things like this week keep happening. Other games and companiese try to make it right. This one doesnt.

Those of us who complain remember when the game was great, and want it to be again. Wondering why we still play isn't really helpful.