Can somebody please tell me what " Gatcha" is?
I've never heard of it and don't see anything in the game that refers to it, YET the Support people at Dragon City say that on Dec. 20th I "spent" 400 gems. I had over 450 gems when I closed the program on Dec. 20th and cleared the cache 3 times before going to bed. The next morning I opened the program and had 57 gems!
I was saving gems to use in the coming Heroic Race. I like to have at least 300 to use to finish nodes, especially the battle ones that take over 3 hours, and since I have never even spent 300 gems to finish a node I KNOW that I wouldn't spend 400 gems at some "Gatcha" place I've never heard of and have NO IDEA even what it is.
ALSO NOTHING, ABSOLUTELY NOTHING IN THE DRAGON CITY GAME IS WORTH 400 GEMS TO ME!!!!!
The people at Dragon City also seem to lack reading skills because in spite of telling them that the "require confirmation for using OVER 20 gems" WAS ENABLED, they implied that I wouldn't have spent the gems if I had "enabled" the need for confirmation
I don't know whether it was a hacker that removed my gems or sabotage by Dragon City employees themselves, but I'm done with this game.
I will not take part in any game run by people with so little integrity and so unwilling to truly investigate suspicious activity.
So BE WARNED. You could be awarded with the Primal Titan Dragon in the Golden Egg (or any other Dragon that you really wanted because you can use it to empower the one you already have) at the completion of The Divine Pass activity, spend 2 days hatching it, use enough food to take it Level 30 so it's worth 100 orbs, then spend several days while it's being recalled, only to click the FINISH button and see your Level 30/100 orbs vanish.
DC claims I never had it, but I wouldn't have spent all that time hatching, feeding and recalling a dragon without KNOWING what Dragon it was!
So if you ever win/are awarded a dragon that's significant for you - TAKE A PICTURE OF THE DRAGON, TAKE A PICTURE OF IT'S HIGHEST LEVEL, TAKE A PICTURE PROVING YOU HAVE TWO IF YOU HAVE TWO, TAKE A PICTURE OF IT DURING RECALL, AND TAKE A PICTURE SHOWING THE "FINISH" BUTTON ONCE RECALL IS COMPLETE ! Also take pictures showing # of gems at end of day and another showing you closed the program. DC will likely still do nothing if you loose gems or recalled orbs but at least you'll have proof of dishonest/suspicious activity in DC.