You need to select first of all select the recovery medium. This can either be a phone call or a text message. Once you receive the text, enter the code into the fields to reset PayPal password. If you have forgotten your security question, you will be prompted to enter it if you wish to continue. If you're still unable to do this, you can contact the PayPal customer support for further assistance.

In addition to the verification method, you can also reset your PayPal password without a phone number. To do so, you need to enter the email address linked to your PayPal account and the CAPTCHA code. Once you've entered the email, you'll be sent a code that you must enter in the correct field within five minutes. Once you've entered the recovery code, you can proceed to the next step: recovering your password.