I paid for a gem offer, got my receipt from Google play, but in game (after 5+ minutes of spinning circle) it said payment error and I didn't get the gems. Later that day, I bought one of the .99 gift packs, which went thru no problem... I have tried everything I can find to reach the game to get my gems.. but no luck. Could someone please tell me how to get resolution on this? I didn't want to just throw $10 into the air for fun.... It has been over 24 hours, and I have still received no responses.. from any of the routes I've tried to reach out to.
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