I was collecting gold for the heroic race but the game kicks me out and now i can't log in is there a maintenance break?
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Anyone else having trouble getting into the game?
Post count: 1191Reputation: 363Joined:Location: Trinidad & Tobago.This happens to me when my space is used up but not enough as to the level that the system alerting me about it's nigh end of storage.
After closing off the app from the recent tab, clearing all cache and then restarting my device, it works fine.
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Anyone else having trouble getting into the game?
Post count: 7554Reputation: 4164Joined:Location: Germany@Famcert I saw some more people having problems to load the game. I hope this will be fixed soon.
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Anyone else having trouble getting into the game?
Post count: 2226Reputation: 1399Joined:Location: Pittsburgh, Pennsylvania@Famcert This has been reported to the Dev Team since several people have complained about same issue.
If you can’t take the heat, don’t tickle the dragon!
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Anyone else having trouble getting into the game?
Post count: 3Reputation: 1Joined:@LilCricketPa thank you for the information i hope they fix it soon i'm going to be missing my heroic race for now
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Anyone else having trouble getting into the game?
Post count: 2226Reputation: 1399Joined:Location: Pittsburgh, Pennsylvania@Famcert No maintenance outage that I'm aware of. My household has had no difficulty getting into game or playing in the race. There are a few things you can try to get into your game while awaiting a response from support.
First thing you can try is clearing your cache files. Sometime it's as simple as freeing up some memory on your device.
Next, try a different platform. If playing on Facebook, try it on a mobile device, or try a different browser. If using Internet Explorer try Firfox, etc.
The last thing you can try is to delete your game, reboot your system, then do a fresh install with the current version from your app store. As long as your game is associated to a Facebook acct. you won't lose your progress.
If you can’t take the heat, don’t tickle the dragon!
Forum Rules
SUPPORT TICKET -
Anyone else having trouble getting into the game?
Post count: 3Reputation: 1Joined:@LilCricketPa already done i'm afraid, i will try again to see if my luck has any hope. Thanks for the help.