paid $30 for a pure gold and didn't get it? Who do I talk too?

Hi and welcome to forum

Did you refresh your game ? looked at storage and so
if still no dragon you can send a support ticket to sp , this is how
https://forums.socialpointgames.com/topic/80/how-to-report-game-problems-to-support

@Rachael-Hutchesson Why and how did you pay so much? As Haka said, you would need to submit a bug report.