A few weeks ago I completely reset my phone due to malfunctions. I'm not sure it ever finished syncing everything, but I re-downloaded all my games and a lot of the save data was there when I opened the app. When I first got Dragon City, I linked it with my Google account and I thought my data was safe. Turns out, it wasn't safe at all and now all my game data is gone. I was wondering if there was any way to get my game data back. I don't know if any of the game drvs look at this but any help is welcome.

The only way I know would be with a backed up copy of your device(I'm not a game developer btw) and I don't think that you did that, right?

Unfortunately since you reset your phone and didnt link it your facebook i don't think you can. The only way to save it is to link to facebook.

Do you know your old game id ? if you have screen shot for the game setting page it will be there

@Chondi-Milo If the game was connected to facebook before you reset your phone your data should be there. If not it will be gone. If yes, try this. Remove the app. Reinstall. Connect to facebook. Play the tutorial. After the tutorial it should ask you which game you want to choose. New or old one. If it doesn`t ask you that, stop and ask the support for help.

I don't have a facebook. I thought the Google thing would be enough to save everything but I see I was mistaken. :l Thanks for the help anyway guys. Much appreciated.

@Haka-Taka , if you have your old game ID, how would this help?

My YoungerSon has Dragon City NOT connected to Facebook and had to have some work done on his tablet. The repair also included updating to Android 6 (after me repeatedly telling them NOT to), so I can't Root the tablet and get the save of the data I made.

(Android 5, you can root and use an app to backup the data. Android 6, you cannot.)

Thanks!

@Shannon-Tostanoski
The tiny hope was contacting SP and try to proof that this account -- old one -- belong to you so they can link it to you to a FB account

The old accounts are not over written or deleted from server . they are just there .
Back yo your problem ,what is the program you used to back up date ? where are those data stored ? are you sure it is not wiped while the tablet got updated ? we may find a solution

We used Titanium Backup to back up the data. It should be stored on YoungerSon's Google Drive (though it may not be as current as I would like). Unfortunately, Titanium Backup only works on Rooted devices and I can't Root Android 6 (at least, not on this particular device...trust me, I've researched it...). Sliver of hope is possibly breaking out old, buggy, tablet that is rooted, install it there and do...something. Would kind of prefer NOT to attach to Facebook, as he's not really old enough to, yet, but...we'll see.

@Shannon-Tostanoski You can do like my daighter did. Create a gaming page for her daughter. She links the games to that page, but my granddaughter has no access to the Facebook page.

Family members have been added to her friends list, then she has neighbors in game to allow her to expand.