Post count: 12331
Location: New Jersey, USA
@tosha said in Customer support tickets:
Anyone else submit a ticket and get a response but not be allowed to respond back? I used to send a ticket and be able to go back & forth with the person. Now it is closed after they respond with their pat response.
They even give me a survey afterwards as if I am going to give it anything but 1 star! Just another way this game has become a big disappointment for me.
I had that once a while back, I sent in another and referenced the first and my concerns over them closing it without working with me to resolve the issue.
I am a collector not a fighter, need I say more? Oh yeah....and female. ;)
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