So today I signed in after around 3:10am to find I didn't have 153 gems but instead I have 3, I definitely do not remember spending them, could someone please look into where they went? It would be much appreciated. ️

Oh, i feel bad for you,

Try to contact Social Point they help
Click "Contact Us"
here is link:
https://socialpoint.helpshift.com/a/dragon-city/
It will need-
-Valid Email
-User ID

Hope it's helpful for you!!

@Andrew-Tigris-McGonigle You should report that from the game. Here is how to do it: https://forums.socialpointgames.com/topic/80/how-to-report-game-problems-to-support

I just lost about 70 - checked results of a tower quest and where I was in the race and then noticed they were gone. I have the spend confirmation turned on and never saw that. Very annoying. Have contacted support but of course can't have a screen shot from before when I did have them

Best thing to do is send a ticket again and again until you win the lottery and find a nice enough staff member. Dont count on it tho

Thx - hoping for the best. They did a good job on fixing a dragon book problem and I'm hoping there are database records to show gems gained and used.

Found the problem with some help. Be VERY careful in the ancient world crafting gems! If you don't have the resources it will change to spending gems and the spend warning (if turned on) doesn't work there!

Big thumbs up to support on this