i started with no breeding mountain and i can not buy it, i already contacted Socialpoint and i am still waiting for a email.

Hi and welcome to forum

Sp are the only one who can solve this , but they are off during weekend so hope you get an answer by Monday

btw did you use any cheats or hacks ? and if you are at the very start - tutorial - then what about restart fresh again

@Justin-Wencel You may have corrupted game data since the breeding mountain is introduced in the games tutorial. I would suggest that you delete the app. Reboot your device. Then download and install a fresh game from the your devices App Store.

As for submitting a bug report, the technicians do not work weekends. They get thousands of requests each day, so it may take a few days to respond.

@LilCricketPa @Haka-Taka its on facebook, and no i did not use any cheat or hack tool. i wish i knew how to reset. a friend on facebook show me this game, i wish to play it with them. but i am stuck because of 1 item.

So you are at tutorial phase ??

and did you tried another browser ?

@Haka-Taka i am on breed fire,earth quest and i am lvl 13. how do you reset on facebook on chrome?

If you are level 13 then you finished the tutorial already

To rest
1- you can ask the support for it
2- you can start playing the game on phone or tablet and after finish the tutorial and reach level 2 go to game setting and try to connect your game to FB the game will ask you which progress to keep , usually we choose the advanced account but here you choose to keep the mobile progress so your FB progress will be overwritten by mobile lv 2

@Haka-Taka i will wait than for an reply, i will post what they say. thanks guys

But how you reached level 13 without breeding mountain ?!

@Haka-Taka i just played the game and i was buying and selling nature habitat. 15s to build a nature habitat, 250 exp each and the price is 250 gold.

started yesterday

was wanting to breed pandas for gold, only have 2 and 1 in hatchery. got them from the adventure map rolls.

just try and restart your profile. at level 13 you probably have not done a ton of stuff, have you?

@Paul-Fischer how do i on facebook?