The facebook version of the game does not work for me, it just stops at loading and I can't login to the game (my internet connection is good).

Android version works fine.

Edit: it looks like the loading bar always stops at the same length, here:

It stops there and just stays there forever

Did you tried clearing browse cache ? change it ?
and probably it was temp , it happens frequently

@Haka-Taka didn't work, tried it in both Chrome and Firefox, same thing, it stops at loading. Clearing cache didn't help either. I hope it's only temporary.

This is taking too long , maybe time for a support ticket , this is how
https://forums.socialpointgames.com/topic/30/how-to-report-game-problems-to-support

Nope...it stops at the point of the advertisement for the expansion event. Goes dark, then an arrow pops up pointing at a bright little square on it. Too bad that when you try and click on it, you get nothing and you cant get past that point. This has nothing to do with caches. This is a bug....fix it please.

R

@Ryanne-T.-Murray
mmm are you referring to DC or ML ?

@Haka-Taka

Its FB login on a computer.

 R

@Ryanne-T.-Murray My problem is the facebook version of Monster Legends, not facebook itself :D

@Haka-Taka flavius nita giulia

Same problem here, using Windows-Chrome, ML level 130.
There is no network tariff at all (checked with the resource monitor).

When using a different ML account with level 42 (only), the browser version of Monster Legends loads without problems.

I thus suspect, that the issue has something 2do with "items", that the level 42 account does not yet have:

• no guardians
• no library
• no relics (hot candidate as this was the latest addition to ML, unqualified guess of course)
• ...

@Stephan-Meier
It may be account specific as i am level 130 and it loads normally
did you send a ticket ?

Mine does this as well on Firefox and Chrome. I cleared the app and my cache did not fix the issue. This is something recent because I was able to log in on Monday.

@Nynaevelan
What about from puffin on mobile ?

@Haka-Taka said in Can't login on facebook:

@Nynaevelan
What about from puffin on mobile ?

Same thing.

EDIT: I just tried to log in on my work computer and again cannot log in.

Well, right now even android is extremely slow. The game ran very slow so I cleared the cache on my phone, but now the game is extremely weird. Some habitats do not show the monsters and the panel with the offers, events (...) on the right is missing. If I tap on something it freezes for a little time before showing it. It's extremely slow in every aspect ...

@keki14
This is normal after clearing cache ,, the game need to download any files again ..when i clear mine i leave the game for about 10-15 min then reload and leave it again . the cache size can be over 1.5-2 g in my case so it depend on connection speed and so , anyway it is normal

@fox another bug i am facing as another on discord , we canot connect the game to fb !

his pc version is not working either while mine is working fine !! this is what we got

did you find the source of this problem yet ? as far as i see no official comment yet

@Haka-Taka said in Can't login on facebook:

@Stephan-Meier
It may be account specific as i am level 130 and it loads normally
did you send a ticket ?

Yes, exactly my posting, enriched with the IDs.

Hello guys,

This is an issue with Facebook and their devs are already working on fixing this. We have to wait for it.

@Haka-Taka said in Can't login on facebook:

@fox another bug i am facing as another on discord , we canot connect the game to fb !

his pc version is not working either while mine is working fine !! this is what we got

did you find the source of this problem yet ? as far as i see no official comment yet

I ran into this problem on DC. I do not have the facebook app installed so that I can use the in game facebook login but once this problem cropped up I installed the facebook app to connect, then logged into the game to connect. I will use this method in the meantime.

@Fox Thank you!

This should be fixed. If you still have this issue, please, let me or moderators know. Thanks

Thanks Fox :) i tried connecting and it worked

Yeah, it works now, thanks ;)

Off-topic: how can I use emoticons? :D

@keki14
we don't have ones :\ , so what i did was download emoji pic on my pic and upload them as a photo

@Haka-Taka OK thanks :)

The issue is up again (at least for me). The game is stuck on the loading screen.

Edit: nvm, it's fixed.