It's been 7 hours since the booster started. But I'm pretty sure it's not working as I only got 1 item from gold collection after 2 hours. Every hour waste is out money (gems) waste. Compensation? Social Point, please do your QA!!!

Yes, it's not working and it is driving me insane because I was so happy when I've seen the notification and was hoping to get Ingenica ...but now, I'm not so sure. Please solve this problem as soon as possible.

Well, I'm not surprised, but seriously SP, why do you do this? Give us an explanation and compensation ...

Do you think SP don't know it is not working? I believe that they probably do it on purpose nowadays.

@Clackers that's why I'm not surprised

@Fox : When you get online after weekend: please think about a compensation for not working Island boost. Maybe just repeat island bost from monday till wednesday?

I have the same problem, boost not working, i hope SP give compesation for this

I assume at least someone at SP is there during the weekend. Did anyone report it to support yet?

@Boris I did, no answer yet

@Boris SP do not work at weekends, or in the afternoons.

Indeed. It’s not working. Hahaha.

Working fine for me, hahaha

@Bruce-Hamilton Has it been working since the boost started or just recently?

It hasn't worked here either.

Not working for me and I've been timing my looting all day

@Bruce-Hamilton just curios.. how do you know it's working? And seems like you are the only one who got it to work.. something is not right...

@TCML-Lead I just came on to look at comments. Im not getting island boosts either nor is my daughter on different account. Not getting anything more than 24 hours ago

@RaisinToast Mine hasn't worked for last 8 hours. It's a rip-off or SP have not implemented it for all players. Have updated too.

Definitely not working for me and those in my team who have commented on it. Nearly a day in, you'd hope SP will extend it if they actually get it to work at all!

just collected the first items for chest #8... and it's still not working!
at least for me... you're just kiddin bruce, aren't you?

I don't think anything working fine in ml ᕙ(⇀‸↼‶)ᕗ (ノಠ益ಠ)ノ彡┻━┻

Same for me, unchanged drop rate for all items.
At least I got an answer to my ticket.
However, it was stated that the increased drop rate should work fine and that no issues were found when having a 'detailled look' into my issue.
Let's hope that they will restart a working version on monday...

The tickets support for this game is lmost as bad as their deployments/testing.
I wouldn’t expect any compensation from this company, to be honest. Let’s hope I am wrong

So I got a reply from support ...

Ooookayyy ........

This "support" is just 3d party company providing helpdesk services for SP with predefined set of answers. Dont expect real SP answers from them.

In best case they will indeed forward questions to designated SP emplyees , thats all.

@Rass at least we got an answer .. sort of ...

Joke:
Apparently the evil legion managed to intercept the return of Ingenica, she and her team would have to fight a lot harder to return monster legends land, and restore peace.

"after carful investigation, we could confirm that the drop rate of event items functioning as intended. however..."
that is a slap in our faces! either they didn't investigate sh*t - otherwise they would have found it not working or they are telling us it was intended to announce the boost, but not give it... i don't know what's worse!
...and then comes the "however"... you could as well kick yourself in da balls!

Not sure about this reply if it was or wasn't an automated one
we cant expect anything before Monday

@Haka-Taka there was a name on the bottom, I just removed it (along with my name) to prevent any problems

My ticket reply:
Hello Master,

Thank you for contacting us back.

We are extremely sorry for the inconvenience caused. We have checked both Zyla and Timerion Monster from our end and have not come across any such issue in the battle.

Meanwhile, I have submitted your concern to our game team. They will thoroughly investigate this from their end. Should they discover any error, they will fix it as soon as possible.

Also, I see that you are concerned about not getting the double event items for the Ingenica's Forge Secret event in the game. I have checked this from our end and could confirm that the Island boost is working as intended. There is no such discrepancy in the game. The event doubles the number of items you can collect for the progressive Island in the game. We have not made any changes with the time needed to get the double points. The players are getting the double points during the normal time only.

Meanwhile, we have already shared your feedback with our game team. They will definitely check this thoroughly from their end. Should they discover any error, they will fix it as soon as possible.

I appreciate your understanding in this regards. If you need any further assistance please feel free to contact us, we will be more than happy to assist you.

Have a good day!

Anyone has the booster working? Just curious

i really wonder what "their end" is and how it works for them - to me that sounds like me 20 years ago when i had forgotten my homework:
"of course i have done it, but i can't even explain to myself why it is not in my backpack! when i get home i will check my pets mouth for residue of paper - i promise!"

It is still not working, but maybe you need to begin a new node before it takes effect?

No clackers you can begin however many nodes you want it's not activated at all We'll see on monday...

@Clackers I even reinstalled the app just in case BUT nothing. No improvement.

"The players are getting the double points during the normal time only."

Heh, the problem is that players are not getting the double points at all XD

Edit: I don't know if I'm allowed to share a youtube link (pleaase remove it if I'm not allowed), but here's a video about the problem: https://www.youtube.com/watch?v=syfbsB4ll3s

The quality level and prestige of SP is going SO DOWN that I really think they will kill this game in a few months.
It is difficult to do the things worst, to handle all issues in a worst way... as I said, it is like all good people from their staff left recently, and only the mediocre ones are still working at SP.
It’s a shame.

Wow SP, this is so bad.. you should really give us a new boost ASAP. Those claiming it works/worked for Them is just trolling i Think. It hasnt been working for me at any point

@tintum I have found not even getting anything on start of new chest feed 450000 of food for Zero. Started 7th chest with only rubbish relics so far. I must be more than unlucky.

@Lassem said in Island booster, not working:

Those claiming it works/worked for Them is just trolling i Think.

I did my first gold collection of the day, and the cost of Ingenica dropped almost 150 gems, so if that was the boost not working, I guess I'm a troll...

@Bruce-Hamilton said in Island booster, not working:

I did my first gold collection of the day, and the cost of Ingenica dropped almost 150 gems, so if that was the boost not working, I guess I'm a troll...

@Bruce-Hamilton It seems like you often miss the mark on certain topics, so here for instance : what you describe has nothing to do with an "island boost" because "double items" doesn't mean you can collect twice the number of items during your first collection of the day, it means that it respawns every 4 hours instead of 8. So your collection would be the same. The costs drops fast because it starts very high (1845 Gems for a 2 day quest), that's it.

You're the only person here saying it's working.

I can't wait until the outrage from the community when the Titans appear...can't believe people think it is what SP pretend it is...:D

It is absolutely NOT working.

But I gave up writing tickets to SP long ago—the customer service tanked after Take Two bought them out.

Support has been telling people that it has worked the whole time when it has obviously never worked for anyone. Did they even bother to test it when people started complaining? I'm going to make my own ticket now. It's been more than a day.

I too am not seeing any bonus I've collected gold all day and only received one bag, also hatched and breed 5 or 6 monsters and not one item

@Boris obviously not

@bruce-hamilton I am starting to think that you probably don't keep track of the number of items you pick up over time so the boost may not be working for you either. It's unlikely that it is working for you and no one else.

I have also submitted a ticket, probably in vain.... but if we all do, maybe they will have to respond.

@RaisinToast said in Island booster, not working:

@bruce-hamilton I am starting to think that you probably don't keep track of the number of items you pick up over time so the boost may not be working for you either.

I don't track what I get and when, but I've been picking up more over the last day or two than I was when the Ingenica event began.

@Bruce-Hamilton no offense to you but do you actually know how it works? And you probably should start keeping track of how many you got.. but if you do have it work, this is a big issue because this is absolutely unfair to those of us (majority of us I should say) who DONT have it!!!!