As announced in this post here —- https://forums.socialpointgames.com/topic/4587/the-dragon-piggy-bank

Please post here if you have any feedback, questions, reactions or anything you want to share with this little Piggy Dragon.

You can send a reaction or questions directly to Social Point Support and share here their reply.

Edit: the following appears to be a bug, if it happens report it to SP so they can investigate.

There appears to be a bug in the Piggy Bank when doing certain activities in DC when the Piggy Bank is not full. The bug is inflating the gems in the piggy bank. An example of this happening is visiting the Ancient World. To avoid this issue or to see your true gems in the Piggy bank, always refresh or restart your game. Also, only purchase the piggy bank when first starting DC, as this will give you the true value of the gems in the Piggy Bank. [Update: no longer a bug, so ignore this.]

Side Note: To get the best bang for your buck you should only purchase the Piggy Bank when it is full, which is 120 gems, because the price remains the same regardless of the number of gems in the bank.

I don't get it. This gives us a chance to buy 60 gems for $3.99. But the gem offers (which happen every other day or so) sell 65 gems for the same $3.99. They say you have 3 days to buy the gems in the piggy bank, during which you can add more. Okay, I just won 6 arena battles, bred one VR dragon and hatched one R dragon. I have 17 gems in this piggy for all that. But can it compete with higher-tier paid offers? Even if you double it and buy 120 gems for $4, that's still ¢3.33 per gem - while the highest tier offer is 1700 gems for $50, which is ¢2.94 per gem. Why work one's (..|..) off trying to fill this piggy then?

That said, I am not spending a dime more on DC until they start fixing their bugs. If they need to have a list, they need to look no further than the 'Bugs' section in this forum.

@Stilor lol love the pic though it took me a sec to figure out what it was.

And I won a few more rounds in the arenas (4 or 5) but haven't received a single gem into the bank for that. Seems it isn't working - but with SP's history of buggy features, that's hardly surprising.

When will this event end?

@ShadoWolf627 said in The Dragon Piggy Bank - Feedback and Q&A:

When will this event end?

It is not an event it is a new feature. Honestly I do not know what the hubbub is, if you do not want or plan to buy any gems then just ignore her, it is not like it costs you anything and all your normal activities are an assistance to you, so what is the big deal.

Does it work perfectly....no. Is it still in beta and being tested to work out the kinks..yes. So as far as I am concerned, no harm no foul.

My piggy bank was filling slowly and suddenly it got 120 gems. In facebook it offers me to buy 120 gems for $2, and in Android - for 5 euro.

Piggy filled up, I caved and made the purchase now she is gone, guess she went to take a rest. But someone tell me what is wrong with this pic? Can you guess which one I took?

BTW mine still works for most breeds and hatches, I get 1 gem for every 2 arena battles but that is it.

My offer started out at $3.99 once I collected 60 gems
Today I got to 120 gems and got a popup that the Piggy Bank was full collect for $1.99
I had some money on my Facebook account from gift certificates so I grabbed it.

Wonder if Piggy will come back again or if it was a one time thing?

@TeamTerrier said in The Dragon Piggy Bank - Feedback and Q&A:

My offer started out at $3.99 once I collected 60 gems
Today I got to 120 gems and got a popup that the Piggy Bank was full collect for $1.99
I had some money on my Facebook account from gift certificates so I grabbed it.

Wonder if Piggy will come back again or if it was a one time thing?

Mine came back after a couple of hours.

@Nynaevelan said in The Dragon Piggy Bank - Feedback and Q&A:

Mine came back after a couple of hours.

You are lucky!! So far mine hasn't come back on either Facebook or IOS
I'll keep hoping for it & looking for it though.

More clutter on the screen and guess what? you can buy gems...

I was able to increase my Gem count for my Piggy Bank to above 100 already. But the the currency amount showing to purchase the Gems did not changed since I have collected 60 Gems. This means, if I hit 180 Gems, I will have triple discounted rate for this promo amount.

For illustration purposes, here's an example:
2 days ago - 60 Gems for $5
Today - 100 Gems for $5

Go figure....

@terrencedg said in The Dragon Piggy Bank - Feedback and Q&A:

I was able to increase my Gem count for my Piggy Bank to above 100 already. But the the currency amount showing to purchase the Gems did not changed since I have collected 60 Gems. This means, if I hit 180 Gems, I will have triple discounted rate for this promo amount.

For illustration purposes, here's an example:
2 days ago - 60 Gems for $5
Today - 100 Gems for $5

Go figure....

Mine never changed at all, it started and remained at $1.99 on facebook and started and remained at $3.99 on android. I am curious to see if the max increases each time the piggy fills up, I am currently at 80 gems, same price.

@terrencedg i buy piggy bank yesterday I get 120 gem . I check today my gem is gone back to zero gem T_T . where my gem go??

@Raiki-Zeromind You will need to submit a bug report. Instructions are in my signature line. Although you may not get a response right away. This is the holiday season, and SP is working with a skeleton crew.

@Raiki-Zeromind once you buy them it empties and starts to refill again.

The belching when the piggy is full is quite annoying.

This is no deal. It is cheaper to buy gems when they are 50 percent off.

@prpldva said in The Dragon Piggy Bank - Feedback and Q&A:

The belching when the piggy is full is quite annoying.

This is no deal. It is cheaper to buy gems when they are 50 percent off.

Hmm I never have sound on so that i didn't know about, as to the cheaper price....just ignore it and buy the better deal. With that in mind i wish she was not in such a central location and those popouts didn't keep occurring..now that is annoying. I wish you could turn them off.

@Nynaevelan said in The Dragon Piggy Bank - Feedback and Q&A:

@prpldva said in The Dragon Piggy Bank - Feedback and Q&A:

The belching when the piggy is full is quite annoying.

This is no deal. It is cheaper to buy gems when they are 50 percent off.

Hmm I never have sound on so that i didn't know about, as to the cheaper price....just ignore it and buy the better deal. With that in mind i wish she was not in such a central location and those popouts didn't keep occurring..now that is annoying. I wish you could turn them off.

So first, the piggy fills up at 120 gems. Second, it was offered for $1.99 on facebook and $3.99 on mobile. It at least makes sense at the FB price. At mobile price, not so much.

The piggy seems to have disappeared. I still see the pop-up (or rather "pop-left") when I do something on FB, telling me how many gems I have in the bank. But I no longer see an option to buy it.

I also bought a piggy bank and it first credited 120 gems, but when I exited and started the game again, 30 of these gems have disappeared. I reported this to SP.

How can one see the status of the issues reported via FB? On android, one can see a "conversation" with support, but I don't see anything like that on the FB platform.

@Stilor I don't think the Facebook version has that, you would have to go to the help site more info how to do that is here. I am not sure if you have to have an account or not to see your tickets but I think you might.

@Nynaevelan said in The Dragon Piggy Bank - Feedback and Q&A:

@Stilor I don't think the Facebook version has that, you would have to go to the help site more info how to do that is here. I am not sure if you have to have an account or not to see your tickets but I think you might.

Yes, it needs an account and I don't have one on their "helpshift" platform. And it doesn't offer to create one.

@Stilor said in The Dragon Piggy Bank - Feedback and Q&A:

@Nynaevelan said in The Dragon Piggy Bank - Feedback and Q&A:

@Stilor I don't think the Facebook version has that, you would have to go to the help site more info how to do that is here. I am not sure if you have to have an account or not to see your tickets but I think you might.

Yes, it needs an account and I don't have one on their "helpshift" platform. And it doesn't offer to create one.

I will have to look around, it has been a few years since I created mine and I don't remember how I did it. Though if memory serves, the site says pretty much the same thing the ticket emails does.

I am waiting at the moment to see how long before the piggy expires before buying her. I am trying to determine how long she lasts from start until the end of the timer.

@terrencedg I've gotten the Piggy, 120 Gems for $2.50, twice so far, about a week apart. The first time, it worked. The second time, it showed me getting the 120 Gems (and it charged my CC the $2.50), but when I relogged, it gave me only 10 Gems, taking the other 110 Gems and vanishing them into thin air. I wrote support right away, but so far, they have not given me the 110 Gems for which I paid. I won't buy anything again until this gets resolved. In the recent past, I spent a lot on this game, so I am baffled.

@Harvey-Fox said in The Dragon Piggy Bank - Feedback and Q&A:

@terrencedg I've gotten the Piggy, 120 Gems for $2.50, twice so far, about a week apart. The first time, it worked. The second time, it showed me getting the 120 Gems (and it charged my CC the $2.50), but when I relogged, it gave me only 10 Gems, taking the other 110 Gems and vanishing them into thin air. I wrote support right away, but so far, they have not given me the 110 Gems for which I paid. I won't buy anything again until this gets resolved. In the recent past, I spent a lot on this game, so I am baffled.

I reported this in bugs section and @Nynaevelan promised to update the Piggy Bank Q&A topic - but never did.

The bug is that some actions in game (for example, going to Ancient World - but maybe some others, too) increase the number shown in PiggyBank locally but not in the server. For example, each time I go to AW, for me the number increases by 19 (why 19? I don't know). If I reload the game, though, those "virtual" gems in the Piggy disappear.

I reported this to SP and asked for a credit of missing gems or refund. They haven't done either asking for "some time to investigate". I am giving them a couple more days and if they don't credit, will initiate a charge-back.

@Stilor said in The Dragon Piggy Bank - Feedback and Q&A:

@Harvey-Fox said in The Dragon Piggy Bank - Feedback and Q&A:

@terrencedg I've gotten the Piggy, 120 Gems for $2.50, twice so far, about a week apart. The first time, it worked. The second time, it showed me getting the 120 Gems (and it charged my CC the $2.50), but when I relogged, it gave me only 10 Gems, taking the other 110 Gems and vanishing them into thin air. I wrote support right away, but so far, they have not given me the 110 Gems for which I paid. I won't buy anything again until this gets resolved. In the recent past, I spent a lot on this game, so I am baffled.

I reported this in bugs section and @Nynaevelan promised to update the Piggy Bank Q&A topic - but never did.

The bug is that some actions in game (for example, going to Ancient World - but maybe some others, too) increase the number shown in PiggyBank locally but not in the server. For example, each time I go to AW, for me the number increases by 19 (why 19? I don't know). If I reload the game, though, those "virtual" gems in the Piggy disappear.

I reported this to SP and asked for a credit of missing gems or refund. They haven't done either asking for "some time to investigate". I am giving them a couple more days and if they don't credit, will initiate a charge-back.

@Stilor sorry I got distracted and forgot, will do it now.

@Nynaevelan

My Piggy always resets back to 1 when I relog, unless it is full at 120. This is for any activity I do, from combats, to purchases with Gems, to anything else. The point is moot, I plan to ignore the Piggy (and all other CC offers) until I can be sure that if I buy something, I will either receive it, or get a prompt support resolution.

I don't mind if they refund my $2.50 or give me the 110 Gems. But they have to pick one. For me, it's small potatoes either way, but it's also the principle of the thing. I've spent about $750.00 Canadian dollars (about $550.00 US funds), so I already support the game with plenty of love and generosity. I won't do a charge-back, because I don't want to risk getting my account suspended or banned over such a trivial amount, especially with so much already invested. I do expect support to resolve my Piggy issue in a fair and prompt fashion. The helpdesk support staff responded to me on Monday and Tuesday, and still no Gems. Not good. They only ask for my patience, both times. It is wearing thin. They need to understand: Gems are not real, only virtual, but our money is very real. They need to do the right thing, please.

Also, yes, for me, visiting the Ancient World gives 30 Piggy points. At first, I thought it was collecting Platinum that gave very nice rewards, but it turns out, it's just the visits. I hope they fix all of that, too.

I did not get a piggy bank. Plus I bought packs 8 times trying to get a Loyalty dragon to complete my set and every single time got the Kratus dragon, one I could breed. Lots of money just to be so pissed I am not sure I want to play this game. Not happy.

@Sherra-Howard said in The Dragon Piggy Bank - Feedback and Q&A:

I did not get a piggy bank. Plus I bought packs 8 times trying to get a Loyalty dragon to complete my set and every single time got the Kratus dragon, one I could breed. Lots of money just to be so pissed I am not sure I want to play this game. Not happy.

The bank is a test and only a few have it. Buying the card packs are a gamble and a money pit, buy them with extreme caution.

I have been hearing about this piggy bank thing but have never seen it. I use Android to play dragon city

As stated in the official announcement posted in these forum 20 days ago https://forums.socialpointgames.com/topic/4587/the-dragon-piggy-bank - - "The Piggy Bank feature is only available for some players currently. We are hoping to release this feature to all players in the future, so please stay tuned."

--- Still no updates up to now

@terrencedg said in The Dragon Piggy Bank - Feedback and Q&A:

As stated in the official announcement posted in these forum 20 days ago https://forums.socialpointgames.com/topic/4587/the-dragon-piggy-bank - - "The Piggy Bank feature is only available for some players currently. We are hoping to release this feature to all players in the future, so please stay tuned."

--- Still no updates up to now

I used to have it but not anymore. I still get the pop-ups with the amount of gems added to it after I hatch/breed some dragons, but no option to purchase it. And I also see the bug with its content being reset after a re-login.

That said, SP seems to have fixed the bug with entering/returning from AW that bumped the gem count. I am not allowed to quote the message support so I'll just say that they confirmed the bug existed and was fixed. And they credited the missing gems, finally.

Unfortunately when piggy bank came out, I thought it was a one time thing so I caved in. You can see me asking at the front of this thread ( second post I think), that when will this event end. SP should up the value imo.

@ShadoWolf627 said in The Dragon Piggy Bank - Feedback and Q&A:

Unfortunately when piggy bank came out, I thought it was a one time thing so I caved in. You can see me asking at the front of this thread ( second post I think), that when will this event end. SP should up the value imo.

I think they should just set the mobile price to FB price. At $2 per 120 gems, it has a bit lower price per gem than the top tier offer from the shop. Which makes sense since, unlike the shop, you cannot just go and buy the bank - you need to work it first

@Stilor said in The Dragon Piggy Bank - Feedback and Q&A:

@ShadoWolf627 said in The Dragon Piggy Bank - Feedback and Q&A:

Unfortunately when piggy bank came out, I thought it was a one time thing so I caved in. You can see me asking at the front of this thread ( second post I think), that when will this event end. SP should up the value imo.

I think they should just set the mobile price to FB price. At $2 per 120 gems, it has a bit lower price per gem than the top tier offer from the shop. Which makes sense since, unlike the shop, you cannot just go and buy the bank - you need to work it first

I agree, I am not big on purchasing on facebook, it took me a while to figure out how to buy the facebook credits so I could use that instead of my cc for $2 purchases. But I am one who prefers to use Amazon coins for my purchases and I can only do that with the Amazon mobile app. But all that aside if I have one major pet peeve it is all these various costs for features being different based on platform. Users should not have to search around through the apps to find the best price, what one platform has they all should have.

And just now, the Piggy returned to my FB page.

It seems that the Piggy disappears for a few days after purchasing. Does it have a cooldown? If so, how many days?

@Stilor said in The Dragon Piggy Bank - Feedback and Q&A:

It seems that the Piggy disappears for a few days after purchasing. Does it have a cooldown? If so, how many days?

Days? My piggy is usually only gone for hours after I make a purchase. I am not exactly sure how many it takes but she is not back within an hour but she is there at least 3 hours later. Also some seem to have a timer whereas others do not. And by this I mean, one or two of my gaming accounts seem to get a 3 day timer 4 or 5 days after she starts but on my account and one of my other gaming accounts there is no timer at all. LOL and before you ask I have 4 active gaming accounts (which means they are a high level that I have taken over from family), 3 semi active accounts (which mean ones I started to test out feature availability based on levels and f2p vs p2p) and 2 non active accounts which are really just new accounts because I wanted to test features based on ease of use based on them being low levels. LOL yeah I know I need a DC anonymous group.

Well, it's been about 8 hours since the purchase for me and the piggy hasn't returned yet...

MY WHOLE LIFE WAS A LIE!!

I already bought 2 piggy banks via android since its inception. I never checked its price in fb. That could have been four piglets already. How do i purchase fb credits?

@jerekiel said in The Dragon Piggy Bank - Feedback and Q&A:

MY WHOLE LIFE WAS A LIE!!

I already bought 2 piggy banks via android since its inception. I never checked its price in fb. That could have been four piglets already. How do i purchase fb credits?

I did mine by buying fb gift card on Amazon, i couldn't figure out or should i say didnt spend a lot of time researching it on fb.

@Nynaevelan I already found out how. The online service that i subscribe to pay some of my bills actually sells fb credits. I feel so dumb.

Edit: and im from SE Asia so no amazon for me. XD

BTW, since after I bought the 2nd piggy, it still hasn't returned... Should I be worried? Has it died while taking a vacation?

@Stilor sebd in a ticket she shpuld have returned by now, send them proof of when you purchased it so they kniw how long she has been gone. They must be testing a lot of things because I noticed one of my gaming accounts has not gotten her back and it has been a couple of days. I made a purchase yesterday and mine was back in that 3 hour window.

@Stilor sebd in a ticket she shpuld have returned by now, send them proof of when you purchased it so they kniw how long she has been gone. They must be testing a lot of things because I noticed one of my gaming accounts has not gotten her back and it has been a couple of days. I made a purchase yesterday and mine was back in that 3 hour window.

@Stilor is your piggy back yet?

@Nynaevelan said in The Dragon Piggy Bank - Feedback and Q&A:

@Stilor is your piggy back yet?

Nope. Sent a ticket yesterday, no response (aside from auto-generated) from SP yet.

@Stilor said in The Dragon Piggy Bank - Feedback and Q&A:

@Nynaevelan said in The Dragon Piggy Bank - Feedback and Q&A:

@Stilor is your piggy back yet?

Nope. Sent a ticket yesterday, no response (aside from auto-generated) from SP yet.

I will reach out to our CM and see if either can figure out why yours disappeared.