Having a problem with the game. I spent £20 completing a Monsterwood task a week ago and should have received some gems, but they haven't arrived.
I emailed the support team, they won't help until I get a confirmation email from the 3rd party rewards team. I have emailed them 5-6 times but they just won't reply.
I have a screenshot of the summary saying I completed the task and have been rewarded the gems, but they're not there. (It's 2044 gems I'm waiting for - so it's not like I've just missed them)
Meanwhile, it feels like someone's stolen my money and no one will help me get it sorted. I know these games exist to make money, but at least you usually get something for your money. This feels like being mugged.